Nazareth Ford

Great Customer Service Customer service was outstanding. Chris Radlbeck went above and beyond to assist me with this service visit. Can't say enough on the excellent job Customer service was outstanding. Chris Radlbeck went above and beyond to assist me with this service visit. Can't say enough on the excellent job he did. Pricing was a little high, but the dealer worked with me on that. Service itself was only average. they forgot to adjust the air pressure after they rotated the tires. Doesn't sound like a big deal, but service knew I was preparing to tow a large trailer, so rear tires underinflated by 15 lbs is a big deal. More

Broken coil springs Problem was fixed same day it was diagnosed. Coil springs were broken in two places, they replaced spring and strut, that problem is fixed. Still make Problem was fixed same day it was diagnosed. Coil springs were broken in two places, they replaced spring and strut, that problem is fixed. Still makes a squeak when I brake and come to a stop, they say it is normal for my car. I’m not sure. More

Excellent experience I Was able to trade my vehicle to a 2018 Escape. The process was quick and painless.I appreciate the work of my sales people I Was able to trade my vehicle to a 2018 Escape. The process was quick and painless.I appreciate the work of my sales people More

Very good dealership We went to or dealerships all day long at the end of the day we came back to this dealership because no one else had a better deal. We went to or dealerships all day long at the end of the day we came back to this dealership because no one else had a better deal. More

Very professional and courteous staff. My salesman Dan was very nice and professional. Doug in finance went above and beyond to get me into a car. I would recommend Nazareth Ford to all my My salesman Dan was very nice and professional. Doug in finance went above and beyond to get me into a car. I would recommend Nazareth Ford to all my family and friends. More

Bill was great Bill and Mike in finance were great and knowledgeable with the brand. The deal was easy. both were very professional. Can’t wait to enjoy our new Expl Bill and Mike in finance were great and knowledgeable with the brand. The deal was easy. both were very professional. Can’t wait to enjoy our new Explorer! More

Awesome Service We have four Ford vehicles which are all serviced at Nazareth Ford. Their service continues to be top notch... short cycle to diagnose, order parts an We have four Ford vehicles which are all serviced at Nazareth Ford. Their service continues to be top notch... short cycle to diagnose, order parts and finish off repair. Keep up the great work! More

Huge inconvenience My husband called and spoke with someone and was instructed to bring my car in Saturday morning and they would look at it and let me know if they foun My husband called and spoke with someone and was instructed to bring my car in Saturday morning and they would look at it and let me know if they found what was wrong. I go to drop it off and am informed that I need to leave it there for the weekend because they couldn’t look at it that day. My husband called and was asking why this was happening when he made an appointment and was told it was no problem ...well he was informed that it wasn’t the first time this employee has told a customer to come in to get their car looked at but really can’t because they are too booked.....that’s a problem if this has happened before and the dealership is aware of it. Needless to say we left it there for the weekend. Monday rolls around and nothing. I decide to call and had to leave a message because said employee was with a customer. It gets later and still no call back or notification on the status of my car. Call back again (Monday evening) and they are now closed! Tuesday rolls around and my husband had to call to find out what’s going on. Still the car was being looked at but people were off that were looking at it (if that even makes sense but what was told to us). Finally my husband informed them that they needed to give us a loaner car until they figured this out because never was it said it would be 4 days before they could even look at my car!!! (Thank you chris and Chris for helping in that area) I am not one to complain but when you make an appointment you expect to get that service. You can’t expect people to give up their car for days unexpectedly! Thankfully I had family that could help. More

Review repairs My 2012 Expedition went in for brakes and to fix the driver side window which stopped working. The brake expense seemed expensive and the window work My 2012 Expedition went in for brakes and to fix the driver side window which stopped working. The brake expense seemed expensive and the window worked took a few days. The window was paid by the extended warranty minus the $100 dollar deductible. In 2012, my 100K mile warranty cost $3K when I bought this vehicle. So far I have received only $400 dollars of the $3,000 the warranty cost. Now my sun rood is not working and this vehicle has to go back again. Nice. Note: difficult to get called back when you leave a voice mail. More