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Nazareth Ford
Nazareth, PA
1,018 Reviews
Nazareth Ford, “The Friendliest Dealer in Town”, has been a Lehigh Valley favorite since 1982. Selling new Ford cars and trucks and a wide variety of pre-owned vehicles, we pride ourselves on our attention to our customers and our down to earth atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,018 reviews
January 04, 2019
GREAT Experience ! Easy to work with. Buying a new vehicle has always been my worse experience. They made me feel comfortable and worked with my needs. Very accommodatin Easy to work with. Buying a new vehicle has always been my worse experience. They made me feel comfortable and worked with my needs. Very accommodating. Total experience was very positive. I would definitely consider them in the future! More
by JPFEIFFER2
Verified CustomerEmployees Worked With
Gerald Ubaldo, Gary Albanese
January 04, 2019
Not Happy $1400.00 payment for noise in the rear end. Noise still persists. I give up. Moving to another dealership. Not quite ready to move away from Ford comp $1400.00 payment for noise in the rear end. Noise still persists. I give up. Moving to another dealership. Not quite ready to move away from Ford completely. YET. Leased four cars and bought a truck from this dealership.. Your loss. BUT as one of the sales managers said to my wife: "xxxx happens". More
by Bill Holloman
Employees Worked With
Chris Radlbeck
January 02, 2019
No so Friendly Dealer Update 1/11/19 Scheduled appointment, showed up on time. Parked car in front of garage doors and no one there to greet me so, I went inside. Stopped by receptionist Scheduled appointment, showed up on time. Parked car in front of garage doors and no one there to greet me so, I went inside. Stopped by receptionist, told her that I was there for an appointment, she said I have to talk to those guys. Still no Hi!, how you doing?, Happy New Year or more importantly, How can I help you? Customer service 101. I then walk past 2 service writers and a mx tech which immediately looked at floor as to ignore me. I finally came to the Quick Lane Counter where another gentlemen was shuffling papers and for the next 2 mins also ignored me. Next the phone rang for which the gentle shuffling papers decided to answer immediately and continue to ignore me. I lowered my head in disgust and left shaking it thinking, their slogan is "The Friendliest Dealer in Town". Not! Sorry, but you dropped the ball big time! Worst part is, for NF, I was interested in purchasing 2018 Edge Sport, while I was waiting for service to take of my car. I live in Nazareth and was trying to do business locally, oh well. Very Disappointed! Update 1/11/19: Management called me several days later to apologize, I of course accepted it. He told me he tested my situation and found the same issue and has since made changes to fix it. I can't ask for much more. Hopeful when I take my car back for service, I can give them 5 star review. More
by FalconPLT
Employees Worked With
If I could get one of them to acknowledge me, I would be able to give you a name.
January 01, 2019
Recall and inpection My car went in for inspection yesterday and was asked to fix the recall on my car. The dealership did my inspection fine but claimed I had no recall o My car went in for inspection yesterday and was asked to fix the recall on my car. The dealership did my inspection fine but claimed I had no recall on my car when I got a letter in the mail stating I did and the ford app says so as well. If I could give them 0 stars I would because they are supposed to fix my recall at no cost and they’re trying to tell me I don’t have one when this has been a thing since October. This dealership is trash. Clearly they don’t know what they’re doing and shouldn’t be in business if they have no intentions on fixing recall problems. This recall on my car is for engine stalling so it’s pretty xxxx serious but they don’t care about anyone’s safety apparently, only your money! DO NOT GO HERE More
by SDELSE9501
Employees Worked With
Other Employees :
Tony Hauser, Ralph Nittoli, Tim Uhler, Chris Radlbeck, Neal Beers, Rodney Michael
December 31, 2018
Service Review Excellent service. Very helpful service advisor. Went beyond hi way to make sure all work perform was performed, that my vehicle was schedule for. Con Excellent service. Very helpful service advisor. Went beyond hi way to make sure all work perform was performed, that my vehicle was schedule for. Contacted me as soon as my vehicle was completed. More
by 40mod38x
December 31, 2018
Service We had something hanging down on our car. The service center & they took care of it right away was in & out little over an hour. We had something hanging down on our car. The service center & they took care of it right away was in & out little over an hour. More
by JESMITH1973
Employees Worked With
Ralph Nittoli, Tim Uhler
December 30, 2018
Service F-Series Truck We bring our F-Series Ford vehicles to Nazareth Ford for service regularly and have been very satisfied. Recently we had an issue with our extende We bring our F-Series Ford vehicles to Nazareth Ford for service regularly and have been very satisfied. Recently we had an issue with our extended warranty and another issue. After speaking with Mr. Todd Bower, Josh Bower, Chris Hardy and Tony Hauser; they worked as a team and helped us tremendously with our issues. We thanked them for their help, and look forward to working with them in the future. More
by Wind
December 29, 2018
Nazareth Ford makes something I don’t like doing easy Nazareth Ford is a class act dealership everyone is courteous. There service team is always helpful in explaining everything thing to you every step o Nazareth Ford is a class act dealership everyone is courteous. There service team is always helpful in explaining everything thing to you every step of the way. More
by AGIO7754
Employees Worked With
December 29, 2018
Purchase Chris was extremely knowledgeable about the features of the trucks and was pleased with the purchase...i woukd definately recommend both Nazareth Ford Chris was extremely knowledgeable about the features of the trucks and was pleased with the purchase...i woukd definately recommend both Nazareth Ford and Chris to a friend. More
by MMHVAC
Employees Worked With
Chris Montana, Gary Albanese
December 28, 2018
Excellent I was treated very well. Service was outstanding. They made my appointment in very good timing. The waiting area was very relaxing. Thank you all. I was treated very well. Service was outstanding. They made my appointment in very good timing. The waiting area was very relaxing. Thank you all. More
by VMWESNER
Employees Worked With
Ralph Nittoli
