Nazareth Ford

Quick, Easy ...out the door! It was a pleasure! In and out with no hassle! Everyone I interacted with made my experience a pleasure which reinforces why I do business with this de It was a pleasure! In and out with no hassle! Everyone I interacted with made my experience a pleasure which reinforces why I do business with this dealership! More

Recall finally done It’s taken about 2 and half years to get my airbag recall done. I had scheduled it once before and the person who scheduled it failed to tell me that It’s taken about 2 and half years to get my airbag recall done. I had scheduled it once before and the person who scheduled it failed to tell me that they needed the car all day. So I called and rescheduled it this person help me out greatly and told me that it would not take all day it would only take 3 to 4 hours tops. He was very understanding person and help me out greatly and I appreciate it very much. He was a pleasure to work with very kind very understanding so I called and rescheduled it this person help me out greatly and told me that it would not take all day it would only take 3 to 4 hours tops. He was very understanding person and help me out greatly and I appreciate it very much. He was a pleasure to work with very kind very understanding. I got my car back earlier then they told me. More

Service There for state inspection service was fairly quick, everyone was very nice and informative. Surprised and like that my car was washed too, they had n There for state inspection service was fairly quick, everyone was very nice and informative. Surprised and like that my car was washed too, they had noticed my first oil change was past do, I had it done somewhere else because the day I popped in as I was told to do they were extremely busy I needed it to be done and couldn’t wait .i will bring it back in for oil change next time More

Recent vehicle inspections Ordinarily I have no complaints with your service but today I do. I had two vehicles in for their annual inspections, yesterday, Thursday 2/7/19. As t Ordinarily I have no complaints with your service but today I do. I had two vehicles in for their annual inspections, yesterday, Thursday 2/7/19. As they are fairly new vehicles they both passed inspection with no issues. The first inspection was for a Silver F-150 truck which I picked up in the afternoon and noticed it had been washed, which I greatly appreciate. The second vehicle was a Black Taurus SHO which I picked up in the evening, when it was dark. At that time I noticed that it had also been washed. But upon looking at it this morning, in the daylight, I saw that only the top half had been washed. Thus I had to finish the job myself. I'm sure you would agree that no wash is better then a half wash, especially on a Black SHO. Just thought you should know about it since you asked for comments. I don't want anything other then to tell the 'wash guy' to tighten up a bit. More

Inspection and oil change As usual, service was done quickly and professionally. Must state though, the oil change indicator was not updated and all day today an alert came on As usual, service was done quickly and professionally. Must state though, the oil change indicator was not updated and all day today an alert came on my console and Ford app that I should schedule service to have my oil changed soon. Also, no sticker placed on windshield with 5,000 mile reminder. Called Servce Department this afternoon and will be taking car back in on Saturday to have indicator updated and get a sticker. More

Easy and efficient The sales rep was easy to work with and took the time to understand my needs and concerns. Everyone else I worked with was pleasant and really nice a The sales rep was easy to work with and took the time to understand my needs and concerns. Everyone else I worked with was pleasant and really nice and personable. I was under a time constraint to pick up my new car, they had everything ready to make the signing process smooth and I was out on time. Easy and efficient......worth checking out this dealership. More

Great experience! Service was great they got my truck in and out fast! All fluids topped off and air in my tires! I would recommend Nazareth Ford to everyone Service was great they got my truck in and out fast! All fluids topped off and air in my tires! I would recommend Nazareth Ford to everyone More

Service not as important as sale I purchased my 2017 warrantied Fusion here. With 29,000 miles I experienced batterty failure and was told it was not covered. Not true 3yr/ 36 covers I purchased my 2017 warrantied Fusion here. With 29,000 miles I experienced batterty failure and was told it was not covered. Not true 3yr/ 36 covers it. 48 hrs later I expirienced electrical malfunctions. I was told they were too busy to help with my one and only vehicle and there were no loaners available. I was told to try a dealer down the road. I was able to reach a sales manager who told me to come in and I would be helped but then found that he had been fired when he arrived at work just before I arrived. I waited to be seen in service but ignored for 30 minutes. No one ever came to speak to me after I was directed to wait for a specific service employee. I stopped to speak with the GM on my way out. GM offered assistance after I complained but not sincerely. I called another Ford dealership that was happy to help. More

Cromer Best car buying experience we have had, and we have purchased vehicles at almost every dealer in the Lehigh Valley. Very efficient, easy to deal with Best car buying experience we have had, and we have purchased vehicles at almost every dealer in the Lehigh Valley. Very efficient, easy to deal with. Our sales person was respectful of our time and our expectations. More