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Nazareth Ford
Nazareth, PA
1,073 Reviews
Nazareth Ford, “The Friendliest Dealer in Town”, has been a Lehigh Valley favorite since 1982. Selling new Ford cars and trucks and a wide variety of pre-owned vehicles, we pride ourselves on our attention to our customers and our down to earth atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,073 reviews
March 01, 2011
Ralph was great, answered all my questions. Will not go anywhere else for service EVER!! Offered shuttle service and vehicle wash. Friendly staff. Was introduced to Jermey who is the service manager, who anywhere else for service EVER!! Offered shuttle service and vehicle wash. Friendly staff. Was introduced to Jermey who is the service manager, who went out of his way to say high. When I go here it feels like I am with family. A++++++ More
by hpseals
Employees Worked With
Ralph
July 11, 2010
Purchased a 2007 used vehicle with only 26k miles from them and the vehicle has been in the shop for over two weeks since we've had it for less the last 45 days. It has had over half dozen parts (Includin them and the vehicle has been in the shop for over two weeks since we've had it for less the last 45 days. It has had over half dozen parts (Including and New rear transmission) replaced. We traded in a vehicle with no issues and got a headache. Luckily the vehicle still was under factory warranty for an additional 90 days. Rep's at Brown Daub are horrible when it comes to service after the sale. They pretty much told me "hey it's covered under warranty" why the concern? They also said vehicles go through a "shake down period" like this. They are totally unprofessional and lack customer service skills, from the general manager down. BUYERS BEWARE!!!!!!!!!!!!!!! More
by ratorres79
Employees Worked With
5
February 28, 2010
Today is 2/27/2010 and i just had the worst car buying Experience iv ever had. I had found a ford f150 on there website, so i called in and spoke with a lady by the name of Laura who said she was a sales Experience iv ever had. I had found a ford f150 on there website, so i called in and spoke with a lady by the name of Laura who said she was a sales person and was capable of closing deals, so we proceeded to the next step of getting pre-approved for that truck, prior to me going in to the dealership, because i lived over 2 hours away. Approval, Laura said so we just need now to come in and finalize the paper work, so i asked what time they close, and she said 6pm on a Saturday, and it was already 3pm, but she assured me that we had plenty of time to make it in to the dealership and finish things up. So i make the 2 1/2 hour trip, and along the way around 4:45pm i called Laura just to give her my ETA (estimated time of arrival) at that point and she said great see you when you get her, I get there around 5:15pm only to find out, Laura left at 5pm and the truck is sold to some people that came in while i was on my way there. And the best part of it all is when Mr Daub said and i quote "It happens all the time" not sorry for any confusion or misunderstanding nothing. The guy showed no leadership or care for customer relations. So in all this may be a bad experience with a ford dealer, but its better i never ended up spending my money with a careless ford dealer like BROWN DAUB FORD at 4067 Jandy Blvd Nazareth, PA18064 More
by la6ni
Employees Worked With
Mr Daub
