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National Motors Inc.

Ellicott City, MD

4.3
100 Reviews

8528 Baltimore National Pike

Ellicott City, MD

21043

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Showing 100 reviews

February 17, 2022

April Taylor at national motors on route 40 is the best customer service rep on the planet More

by johnbolar.jb8@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Taylor
February 11, 2022

April is a fantastic sales associate. She made the buying experience smooth and trouble free. Everything with the purchase was straight forward and explained professionally. In fact, the whole staff was prof More

by Allen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Taylor
January 11, 2022

Bite and switch operation beware!!!Saw one of their cars advertised for $26700 on several car sites (cars.com,carguru.com etc) ,went to the dealership was quoted $29500 + $750 in dealer fees.When I asked ab More

by SG
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Sales manager
December 09, 2021

The whole staff is very kind and friendly and they give you a true feeling of hospitality. More

by Michael.zeleznik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April
October 13, 2021

Lamont, nice sales rep. Robert AWFUL finance guy!!! It’s my fault for not thoroughly reading what was in front of me! But when I called for clarification on some things Rob was condescending, rude and flipp More

by llncampos86
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lamont sales, Robert finance
September 25, 2021

Went to test drive cars on Thursday didn’t like the salesman but decided to give the dealer another shot. The salesman Alex was nice but the car started making an engine noise . Checked and no oil. Tur More

by Haroonc1990
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred, Alex
August 17, 2021

My experience with National Motors was horrible Do Not Buy Cars from them. I purchased my vehicle in April by the end of May my breaks were grinding. I called them several times to have the beaks checked More

by Wking1212
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex
August 01, 2021

This was the most pleasurable car buying experience I have ever had. Not only was it quick and professional but my salesman Jason was a pleasure to work with. I bought a used car in exceptional conditi More

by jamesprodd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
July 18, 2021

April was absolutely awesome!!! She helped explain the whole process step-by-step. I didn’t feel rushed or pressured; she is the absolute best!! More

by Dominique
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April
July 17, 2021

I had a great experience with National Motors, especially with my salesperson Henry. He helped me find my dream car and has been extremely accommodating and helpful through the entire car buying process. He’ More

by Cassandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry
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