National Auto of Waldorf
Waldorf, MD
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Amazing Gabi and adam at waldorf national motors are amazing.these two are the most helpful people i have ever had the pleasure of doing any business with. Th Gabi and adam at waldorf national motors are amazing.these two are the most helpful people i have ever had the pleasure of doing any business with. These two made our experience amazing..no stress at all did everything they could to help us in every way possible. In all honesty all smiles from start to finish. Thank you so much for everything More
Maxima I recently bought a 2009 Nissan Maxima from this store. It was a very pleasent experience and I have referred my friends and family to see Jason! I recently bought a 2009 Nissan Maxima from this store. It was a very pleasent experience and I have referred my friends and family to see Jason! More
Good Experience We purchased a car from Carlos M who I was grateful spoke Spanish. My aunt didn't have me there to look at the car with her the first time and I was w We purchased a car from Carlos M who I was grateful spoke Spanish. My aunt didn't have me there to look at the car with her the first time and I was worried she would be worked over or misunderstood. When I found out Carlos was the only Spanish speaking person there I was REALLY impressed. He is an asset to the team even though he seems to be underappreciate. My aunt was happy with her purchase and I am happy that she is happy so, Thank you Carlos More
Stay Away from Former Grocery Store/Barn In case you don't read this review in its entirety, I will get straight to the point. SERIOUSLY...STAY AWAY...SERIOUSLY! Or, you too may be left with In case you don't read this review in its entirety, I will get straight to the point. SERIOUSLY...STAY AWAY...SERIOUSLY! Or, you too may be left with a broken down car, that no one INCLUDING THE DEALER can fix! If I could give this make shift dealership - former grocery store / barn ZERO STARS, I would. It's AMAZING that they have an A+ BBB rating when there are so many bad reviews online! It's because no one is reporting them to establishments where it REALLY counts! I purchased an SUV that looked good on the lot, and that's just where it will be parked for the life of the loan...on a repair lot or ON THE STREET -- STRANDED!!! (In my case, I was stranded on the interstate 3 times -- during inclement weather AND in the dark with no hazards)! This thing has been breaking down EVERY 7-8 DAYS SINCE NOVEMBER 2015. Don't believe ANYTHING they say. When you call, the car you want is ALWAYS there, but when you get there, they act as if they're looking for it, only to find out it was JUST sold. Unknown to me, that was the BEGINNING OF MY NIGHTMARE. I purchased an SUV in August without an extended warranty because the finance manager screwed up the deal and prevented me from adding a warranty to my contract. Meanwhile, after calling and calling about my tags, I learned that the tag and title guy walked off the job, without notice...and never returned. After paying for tags, I ended up going to the DMV to pick up my own tags. Soon after, the HEAP OF JUNK broke down. This junk has been breaking down ever since. It has been to several independent repair shops (8-10 times) and even to the dealer (3 times). I have spent thousands of dollars trying to fix this junk, but no success. The owner gave his personal cell as a ploy to try and convince me that he was on the 'up and up'...not so. Maybe that's their defense for the BBB, but speaking with him was a lost cause. It was a very disturbing and frightening experience. This person didn't know the difference between a complaint and a lawsuit. He accused me of suing the dealership and threatened to counter sue me! What?!? The managers and owner are ruthless. It's all about getting you in and out, and then you are on your own. It has been a real nightmare dealing with these barnyard folks. It's sad that the entire place only had two trustworthy gentlemen who worked there - my salesman and the mechanic. Unfortunately they are surrounded and outnumbered by the typical 'used car salesmen. Yelp has some impact on the dealership's reputation, but report this place where it really counts. THE THOUGHT of me trading my FLAWLESS Lexus 400h that THEY SOLD and made quite a profit off of -- JUST SICKENS ME TO THE CORE!!! PLEASE HEED MY WARNING: STAY AWAY!!! PURCHASING THIS SUV WAS A LIFE-ALTERING EXPERIENCE FOR ME...PLEASE BELIEVE ME!!! More
car buying Bought a 2009 Volkswagen cc from national motors i would definitely recommend my family and friends to purchases a vehicle. My salesmen was Mr. Crosby Bought a 2009 Volkswagen cc from national motors i would definitely recommend my family and friends to purchases a vehicle. My salesmen was Mr. Crosby is a very good salesperson and he is very knowledgeable with his product he will make sure u get a good deal. go check him out More
Liars. If I could give a 0, I would. We drove an hour and a half with my 6 month old to look at a vehicle. My husband called two days prior and was told by " If I could give a 0, I would. We drove an hour and a half with my 6 month old to look at a vehicle. My husband called two days prior and was told by "Sean" to come up on Monday and let him know when we were on our way so he could have the car ready for us to look at. Well, we texted before we left and came and "Sean" made himself scarce while another gentleman told us that the car wasn't there and "must have been sold". "Sean" did not even have the decency to come tell us this himself. I am extremely disappointed. The gentlemen speaking to us immediately moved into a sales pitch for another type of car, assuring us we wouldn't be able to even get the type of car we had come to look at in our price range. Extremely unprofessional, dishonest, and downright terrible customer service. More
"Great Experience!" I was able to get the car I wanted at the price I wanted. The staff was very attentive and efficient. I would definitely recommend my family and frien I was able to get the car I wanted at the price I wanted. The staff was very attentive and efficient. I would definitely recommend my family and friends. My overall experience was great! More
Excellant Very responsive and courteous. She showed a good customer service, trait that is not seen in most places, will continue to work with her regarding a n Very responsive and courteous. She showed a good customer service, trait that is not seen in most places, will continue to work with her regarding a new vehicle. More
Great Dealership! I highly recommend this dealership! I called in and was provided every ounce of information i needed. I was treated so kindly and was given some great I highly recommend this dealership! I called in and was provided every ounce of information i needed. I was treated so kindly and was given some great offers. More