National Auto Plaza Sandy
Sandy, UT
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Great friendly staff. Easy to work with. Very knowledgeable and will go above and beyond to satisfy their customers. Will definitely come back and refer family and friends to go there as well. knowledgeable and will go above and beyond to satisfy their customers. Will definitely come back and refer family and friends to go there as well. More
If I could see away to rate Seth with 5 stars I would. Seth did a great job and was very helpful. I Was not impressed with Bobby. I bought the car because of Seths Help not Bobby. Bobby made it seem like Seth did a great job and was very helpful. I Was not impressed with Bobby. I bought the car because of Seths Help not Bobby. Bobby made it seem like a shady deal and it was all about him and not me my wife and the car we wanted to buy. I have bought several cars from National Auto Plaza but I think this was my last. This rating is for Bobby or NAP not Seth. He gets a 5. A former happy customer. More
This organization is terrible from the top down. The owner, managers, sales, and service teams are shady. Never buy a car from them. Check out their Yelp reviews to bet a better picture of what is going owner, managers, sales, and service teams are shady. Never buy a car from them. Check out their Yelp reviews to bet a better picture of what is going on. Im not sure how they get any repeat business based on how poorly they treat customers. More
This was our 3rd time returning to NAP. Always amazing service. JR listened to what we we wanted in a vehicle and he delivered! We’ve recommended NAP in the past, and will continue to do so. service. JR listened to what we we wanted in a vehicle and he delivered! We’ve recommended NAP in the past, and will continue to do so. More
Ridiculous clowns theifs and shady management stereo was stolen out of my truck on there lot and they did nothing about the situation did the manager handed it off and hid stolen out of my truck on there lot and they did nothing about the situation did the manager handed it off and hid More
I do not recommend these guys and especially with buying a used vehicle. They play sketchy haggling games that I have never experienced at actual auto dealerships like Honda, Ford, Chevy, etc... Went a used vehicle. They play sketchy haggling games that I have never experienced at actual auto dealerships like Honda, Ford, Chevy, etc... Went to look at a used Toyota Yaris for my teenage driver about a year ago and said they could work with us on a price of around $3K. I went the following day to have it checked out at a local auto repair shop and it had some issues I was willing to pay to have corrected later on. One being an issue with the check engine light, due to emissions problems. When I brought it back to see if they would still work with keeping it around $3K, they took the results and didn't return for nearly 10 minutes. When they returned they gave me the spiel, "We probably can't sell you the car due to the previous owner having credit issues, they may have to return the car they bought from us and we may have to give them this one back." What's odd is that my spouse and I heard the very same thing the day prior with another salesman talking to another customer. When I reiterated that I would like to buy this vehicle, the salesperson went and talked with his management. Another 10 minutes later and they said, we researched this car and we are not going to be able to agree with the $3K price to sell it to you. We are going to look at selling this vehicle around $5K. I said to them, "You have a copy of the issues that were found, along with the cosmetic damage to both the interior and exterior and you want to bump the price up to that? You just told me 10 minutes ago that you may be unable to sell the car, but then want to bump up the price after I was willing to buy it as long as I could get it for around $3K. That car is not worth $5K based on the issues that were found." "Well sir, we can maybe lower it to around $4.5K but not any lower." I quickly responded, "Absolutely not! I am not willing to pay that." This ended the sale and I walked out. When I looked at sites that had reviews for NAP, I am glad I actually didn't buy from there. Shady operation and a lot of people that gave VERY POOR reviews on sites like Yelp. About a month later, I bought a used Acura that was older and in much better shape from a Honda dealership near SLC. NEVER AGAIN NAP... NEVER AGAIN! One and done with having me as a customer. I suggest many of you considering buying from NAP... DO... YOUR... RESEARCH! Avoid this place and the headaches you might face. You will be glad you did! More
The national auto Plaza is not that bad it's the salesman that lied to you. In so many words. Never trust salesman ever again unless they have written note saying they will fix it after you buy the car. that lied to you. In so many words. Never trust salesman ever again unless they have written note saying they will fix it after you buy the car. More
Terrible! Hidden fees. Beware of Eric. He quickly rushes through paperwork and then makes it sound like GAP and other fees are included in the price. Somehow a 12,000 vehicle became financed for $23000. Ver through paperwork and then makes it sound like GAP and other fees are included in the price. Somehow a 12,000 vehicle became financed for $23000. Very sneaky. I bought a $12,000 used car with 100 k miles for $20 k. But while he talked to us everything was included. They also uncharged an inspection of vehicle fee, which they inspected it prior to us. Terrible company and sneaky. Do not use. Reporting to BBB. Switched credit unions to do loan and the second round of paperwork was 3 minutes and he made it sound like it was the same. He also said the taxes and liscence were included...it’s not included. I paid for it in the $8000+ extra fee they charged. Do not go here. My brand new Jeep Cherokee cost $5k more...brand new. Want to return the vehicle. More
Service I was having some issues with my car and I took it in and Seid and Kemo were super helpful. The service was quick and professional, I would definitely I was having some issues with my car and I took it in and Seid and Kemo were super helpful. The service was quick and professional, I would definitely recommend going here! More