National Auto Plaza Sandy

Terrible on phone customer service Two stars only because one person I talked to actually tried to help me out after I had missed several calls from them. Finally got on the phone with Two stars only because one person I talked to actually tried to help me out after I had missed several calls from them. Finally got on the phone with the guy trying to call me maybe talked for 10 seconds when you then hear him talking to a co worker and he set the office phone down hearing it hang up. I then replied to an earlier text from him saying it was unnecessary to hang up on me. To no surprise he replies with I didn’t and proceeds to tell me to text another sales guy which is a number I don’t have. Anyway the run around was ridiculous after the customer service on the phone I can only imagine the run around you’d get in the dealership in person. Just terrible. Good luck NAP have a great day. More

Quick and easy Good experience. They did what they said they would do. Were curtiousnqmd friendly. Gave me a fair trade on my vehicle and I felt like they really tri Good experience. They did what they said they would do. Were curtiousnqmd friendly. Gave me a fair trade on my vehicle and I felt like they really tried to earn my business. Tyler was great through the whole process. The car needed some work after the purchase and they were quick to take care of it. I still felt like an important customer even after the deal was done. More

Amazing friendly people Kemo helped me out, was super friendly, didn’t feel pressured. Got me in a amazing car I love, highly recommend this dealership. Great people. Kemo helped me out, was super friendly, didn’t feel pressured. Got me in a amazing car I love, highly recommend this dealership. Great people. More

Excellent! Dalton & Bobby did a great job, they help us with our current situation. They got us into a better car for a reasonable interest rate. It was all wort Dalton & Bobby did a great job, they help us with our current situation. They got us into a better car for a reasonable interest rate. It was all worth it even tho we waited awhile to get things completed. Thank you so much! More

They play games and try to take advantage of you These guys try to play every game possible and get you into the worst deal for you. I wouldn't return their calls so they found my parents home phone These guys try to play every game possible and get you into the worst deal for you. I wouldn't return their calls so they found my parents home phone number and called them to try and get me to return their calls. We gladly purchased my wife's car from another dealer. More

Fast and Friendly It was easy to get ahold of them and they were able to find the car I wanted and had it waiting up front for me to test drive before I got there. The It was easy to get ahold of them and they were able to find the car I wanted and had it waiting up front for me to test drive before I got there. The salesman was also very nice and knowledgeable and made the experience very pleasant. More

Worth it. Thanks Shawn and Sergio for working hard and late to get me in the truck I wanted, my experience was great and I really do appreciate the honest and h Thanks Shawn and Sergio for working hard and late to get me in the truck I wanted, my experience was great and I really do appreciate the honest and hard-working individuals that National Auto Plaza has to offer we will definitely be buying another vehicle from when the time comes National Auto Plaza. More

Customer service Great customer service . Easy to work . James is really a nice guy to deal with . Nice cars and just look on the good one. Good job guys Great customer service . Easy to work . James is really a nice guy to deal with . Nice cars and just look on the good one. Good job guys More

Never Never Again NEVER AGAIN, Lesson learned to late. Had a good experience with the buying of my truck. But the problem begin shortly after that day. Long story sh NEVER AGAIN, Lesson learned to late. Had a good experience with the buying of my truck. But the problem begin shortly after that day. Long story short, my truck required over $7,000.00 in repairs after buying. I understand that not all problems can be seen. But in trying to get a hold of anyone to see if maybe they would be interested in maybe extending a good Customer Service hand I received not even a phone call from anyone. In sparing names, my receipts were even presented to owner of the company and not even a phone call. My repairs could have exceeded well over $12,000.00 in repairs but some people still care about good Customer Service and helped me out as much as they could. Having had this experience with NAP I have since bought a new car as have many of my family members and friends. None of them have bought from NAP based on my recommendation. I will never buy another car from NAP again. They are truly there to sell you a car and that's it!!! More

Terrible service Took 70 days to complete my transaction took an additional 23 days to fund the loan I had to make my trade in payment don't return calls poor service Took 70 days to complete my transaction took an additional 23 days to fund the loan I had to make my trade in payment don't return calls poor service didn't detail my vehicle or do an oil change the oil change light was on More