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Nate Wade Subaru
Salt Lake City, UT
2,767 Reviews
We are Nate Wade Subaru. You might expect a car company’s top priority to be cars, but not at Nate Wade Subaru. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 2,767 reviews
September 10, 2023
My battery died on a Thursday evening. I had it charged by my son and called the service department at Nate Wade. They were very helpful. I brought my car in the next day and my battery w I had it charged by my son and called the service department at Nate Wade. They were very helpful. I brought my car in the next day and my battery was checked and charged. More
by TSTACK1
Verified CustomerEmployees Worked With
Service dept. Johnny.
September 10, 2023
Our service and warranty work was awesome. They handled everything perfectly and quickly. We were even given a loaner car because one of the parts wouldn’t arrive until the next day. Thanks to They handled everything perfectly and quickly. We were even given a loaner car because one of the parts wouldn’t arrive until the next day. Thanks to Darrius and all of the Nate Wade staff. More
by rbird0
Employees Worked With
Darrius, Brock Kassing, Dave Waltman
September 09, 2023
Poor listening when I have an issue. When I brought my car for a routine check and asked about a problem with the emergency brake clip, I was asked to be shown where the problem was. Aft When I brought my car for a routine check and asked about a problem with the emergency brake clip, I was asked to be shown where the problem was. After I got on the garage floor ( I'm a 64 year old female) because I was asked to show the service rep where the problem was (didn't matter- he wasn't listening) I went in to wait for routine service to be completed and I googled the issue and found out it was common - and Subaru extended the basic warranty to have the clips replaced. Poor communication. He acted like he had no idea about what I was talking about. Very defensive. I love my Subaru but am unimpressed with service. I also have a cracked windshield from shortly after (within the year of purchase) that had to do to the compounds used in the deicer (another issue of a 2015 outback) and it was never taken care of. I felt like I had to "prove" myself. Ugh. I haven't replaced it to remind me that I will not go to Nate Wade for my next Subaru. More
by I don't have one
Employees Worked With
I don't keep track of the names of people.
September 09, 2023
If I ever decide to buy another car, Nate Wade Subaru would be my first & only stop. Excellent & friendly service. Always a job well done. would be my first & only stop. Excellent & friendly service. Always a job well done. More
by albatornesi
Employees Worked With
Service department.
