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Natchez Ford Lincoln

Natchez, MS

Overview
Employees
Reviews
Vehicles
4.8
50 Reviews
Natchez Ford was founded in 1991 by Charles Yarbrough, a second-generation Ford dealer. Today, his son Brad, the third generation, runs the dealership. Brad continues his family's tradition of putting customers first. These guiding principles are displayed in the conference room at Natchez Ford. Despite being situated in a modestly-sized town, Natchez Ford boasts an impressive sales volume of approximately 100 vehicles monthly, an achievement that is particularly noteworthy considering the locality. Brad has built a loyal customer base by treating each person like family. Our team looks forward to meeting your family's automotive needs.
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14 Sergeant Prentiss Dr

Natchez, MS

39120

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Showing 50 reviews

January 31, 2025

Good work, easy to contact. The technician did a great job diagnosing the issue and doing the work (Cody Allen). Wally was very helpful in getting the process going and keeping More

by tres_nugent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wally, Cody Allen
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Jan 31, 2025 -

Natchez Ford Lincoln responded

Thank you for sharing your feedback with us! We're so happy to hear that you had such a great experience with our service department!

January 31, 2025

Ronald Watts is amazingly helpful and has excellent customer service. He had my vehicle ready hours before I expected. More

by fsmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Watts
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Jan 31, 2025 -

Natchez Ford Lincoln responded

Thank you so much for sharing your feedback with us! We are happy you had such a great experience with our service department!

January 28, 2025

Brand-new truck has been in the shop for three months! This is unacceptable! Why would we buy a new truck and can’t use it for four or five months? More

by kenherring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dealership
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Jan 28, 2025 -

Natchez Ford Lincoln responded

We hate to hear that about the problems with your truck and that it's been stuck in a service department. We understand how that can be frustrating. However, we don't believe that your rating/review is a fair representation of your experience with Natchez Ford. We've been clear and transparent in what the issue here is. Ford Motor Company is currently unable to supply us an engine to repair the truck. There isn't anything that we at the dealership level can do to change that. We share your frustration at this situation, we regret that you mistakenly believe leaving us an inaccurate 1 star review will do anything to remedy it.

January 26, 2025

I have dealt with this company since 2008 and I have never had a problem. Always cater to the needs of the customers. More

by evansforever_71373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavan Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Natchez Ford Lincoln responded

Thanks so much for sharing your experience with us. We are extremely grateful for your continued loyalty to Natchez Ford!

January 24, 2025

Had a great buying experience. They had the vehicle I wanted to look out ready to go when I got there. Let me take it for a test drive ask me if I had any questions. Told me a litt More

by williamdial89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lori Callon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Natchez Ford Lincoln responded

We're so happy to hear that you had a great buying experience here with Lori!! We appreciate you sharing a little about your experience with us and we're thrilled to hear you thought it was worthy of 5 stars! Enjoy that new ride!

January 20, 2025

I cannot say enough good things about the service department at Natchez Ford! They are always attentive to my needs and are more than willing to work with my busy and unpredictable schedule! More

by skip11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha Tomlinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Natchez Ford Lincoln responded

Thank you for taking the time to tell us a little about your experience. We are so happy to hear that you had a positive experience with the service department. We definitely strive to deliver a 5-star experience to each and every customer each and every time.

January 16, 2025

Great atmosphere nice people very pleasant experience. Everybody seems to get along well. Thanks so much More

by dywonlewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randal Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Natchez Ford Lincoln responded

We are so glad to hear you had a pleasant experience here with us!

January 15, 2025

Everyone at the dealership was very friendly and easy to work with. Would definitely recommend. More

by mkuntz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Alexandre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Natchez Ford Lincoln responded

Thank you for your sharing your experience with us! We are so glad to hear that you had a positive experience with Anthony here at Natchez Ford! Enjoy your new ride!

January 15, 2025

Excellent interaction with service department. They kept me informed with the status of my vehicle. Word was completed in a timely manner. More

by onyxsis74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavan Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 15, 2025

Natchez Ford is the best dealership in Mississippi! !! It’s got the best service department! They aim to please ! They look out for you in every way ! More

by nanfnew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Bunch
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Jan 15, 2025 -

Natchez Ford Lincoln responded

Thanks for that 5 star review and all the kind words. We really appreciate it! Glad to hear that you've gotten a consistently positive experience with our dealership. We aim to deliver that each and every time!

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