Nashville Toyota North

Comfy, Tidy, First lease, and happy customer This dealer came up with a better quote for my RAV4 XLE Hybrid thaan the rest of the dealer close to Nashville. The guy who attended us, John Schmitz, This dealer came up with a better quote for my RAV4 XLE Hybrid thaan the rest of the dealer close to Nashville. The guy who attended us, John Schmitz, made a formidable job guiding us trough the process of leasing the vehicle. John really set the bar high up for the rest of the dealer staff. Their test drive was route was good enough to feel highway, rural, and non-busy areas around there. The place was tidy, clean, and friendly. They did also offer things like coffee and water, so good for them. More

Bought a new Tacoma I had a great experience here, I went and test drove a Tacoma and the next day returned to buy it. I worked with Ronnie Policari (sales) and Jay Ashcr I had a great experience here, I went and test drove a Tacoma and the next day returned to buy it. I worked with Ronnie Policari (sales) and Jay Ashcroft (business manager) and I highly recommend both of them. Ronnie has great friendly personality, and is a non-pushy sales guy who genuinely listens to what you want. Jay is a delightfully straight to the point guy who doesn’t try to add on extra crap you don’t need. More

Bought a new RAV4 Jack was so pleasant to work with! He made the whole process so easy. I was able to leave within 2 hours with a brand new RAV4. Jack was so pleasant to work with! He made the whole process so easy. I was able to leave within 2 hours with a brand new RAV4. More

Would recommend this dealership I was very pleased with my buying experience from this dealership. My sales person was very nice and knowledgeable. He did not pressure me and was the I was very pleased with my buying experience from this dealership. My sales person was very nice and knowledgeable. He did not pressure me and was there to answer any questions I had. I would recommend them. More

Caveat Emptor when viewing online Tundras Stock number 1912490 - Inquired about this vehicle and after email communication, pricing was close enough to schedule a visit. When asking about disc Stock number 1912490 - Inquired about this vehicle and after email communication, pricing was close enough to schedule a visit. When asking about discrepancies in the online pictures and specs, the sales person volunteered to get pictures of the actual vehicle. They were not the same; no TRD package was immediately visible as pictured on their website. I backed off the deal, and through further communications, was assured this was an internal mistake and apologies were extended. I was also asked to contact the GM through the online Contact section, which I did. Five days later, the same pictures are still online. Checking further, I noticed other stock numbers showing similar pictures with TRD wheels and logo but not seemingly matching the specs. And I haven't heard from the GM. Bait and switch, or mistake? I've rated this a 3 because the Sales Lady was exceptional; otherwise it would have been rated 1. More

Fantastic Service Department The Service Departmant has the best customer service I've ever experienced. I'm on my 2nd vehicle serviced through them. The staff are friendly, profe The Service Departmant has the best customer service I've ever experienced. I'm on my 2nd vehicle serviced through them. The staff are friendly, professional, proficient, and fast. The courtesy shuttles are friendly and convenient. The service crew Bob and mgr. Kelly are heaven smgt. I'd buy another vehicle from this dealer simply because of its service department More

Positive experience We found that everyone from the receptionist to the sales person to the finance department was very friendly and helpful. Brian Mucha was exceptionall We found that everyone from the receptionist to the sales person to the finance department was very friendly and helpful. Brian Mucha was exceptionally helpful and patient. More

5 star experience John Schmitz did a great job as my salesman. He was able to answer all of my questions and went out of his way to show and explain to me all of the fe John Schmitz did a great job as my salesman. He was able to answer all of my questions and went out of his way to show and explain to me all of the features on my new Camry. Both John and Barrett Dunnaway were friendly and never pressured me into buying something I didn't want/need. After spending months shopping for a vehicle online and reading horror stories about how greedy and pushy all car dealerships are, I was very pleased to see that the team at Nashville Toyota North was the exact opposite of that. Every employee was friendly. Nobody was pushy. John Schmitz (sales) asked me what I wanted to buy and Barrett Dunnaway (finance) asked me what I wanted to pay, and together they made it happen. 5 star all around experience! More

EXELLENT a great team!! very professional all the team in general, very satisfied !!! I would buy again in Toyota again, always look for what the customer sa a great team!! very professional all the team in general, very satisfied !!! I would buy again in Toyota again, always look for what the customer says! very happy to choose my car there More

Loved our experience The staff was very helpful and friendly. I didn't feel rushed when making my decision. My sales rep, Brian Mucha was very patient bc I was there for 4 The staff was very helpful and friendly. I didn't feel rushed when making my decision. My sales rep, Brian Mucha was very patient bc I was there for 4 hours... The team worked to get my payment where I needed it to be. Purchased a 2019 Highlander XLE and loving it. More