Nashville Toyota North
Madison, TN
Filter Reviews by Keyword
By Type
Showing 234 reviews
Best experiece at Rivergate Toyota! Brought my first Toyota two days ago. Jimmie Shaw is an excellent salesman, he answered my questions and was very courteous. He made sure that the ve Brought my first Toyota two days ago. Jimmie Shaw is an excellent salesman, he answered my questions and was very courteous. He made sure that the vehicle I chose had everything on it I was looking for. Then there was Jay, he does an excellent job explaining how to operate all the features. Thanks to Jimmie and Jay I am really excited about my new car and the fact that they made it stress free. I will tell everyone I know about my GREAT experience at your dealership.... More
Great Experience I just recently purchased my first car from here, Rivergate Toyota, and I must say that the customer service was great! Paper work to the negotiations I just recently purchased my first car from here, Rivergate Toyota, and I must say that the customer service was great! Paper work to the negotiations was to a "T" stress-free. Salesman "Mr.Tep" was great. He helped explained everything and answered all of our questions with great perfessionalism. No one was ever rude, like at some dealership. I totally recommend Rivergate Toyota! I love my new 2015 Corolla S! More
Our Experience with Mr. Johnson My name is Anthony Lauderdal and this is the third vehicle my family has purchase from Rivergate Toyota with Mr. Johnson in the last four years. He is My name is Anthony Lauderdal and this is the third vehicle my family has purchase from Rivergate Toyota with Mr. Johnson in the last four years. He is always courteous and an excellent salesperson to work with. After a sell is final and we had problems setting up the blue tooth in our vehicles or garage door openers, he still extended his services to help resolve the problem. He goes above and beyond to ensure you receive the best deal possible. More
My experience at your dealership! My name is Allyson Passaro and I bought a Rav4 yesterday. Just want to say thank you for the great help you all were and I love my new car! My name is Allyson Passaro and I bought a Rav4 yesterday. Just want to say thank you for the great help you all were and I love my new car! More
5 Star Experience I drove 500 miles to purchase a 2014 Camry at Rivergate Toyota. It was a five-star experience. There was not a glitch anywhere with the sale, the pa I drove 500 miles to purchase a 2014 Camry at Rivergate Toyota. It was a five-star experience. There was not a glitch anywhere with the sale, the paperwork, and the final steps of helping me become familiar with the car. Lois Flouhouse More
Questionable Sales Tactics Last evening I purchased a car from Rivergate Toyota. On the Carfax there appeared a recall for the HVAC. When I inquired about the recall, I was spe Last evening I purchased a car from Rivergate Toyota. On the Carfax there appeared a recall for the HVAC. When I inquired about the recall, I was specifically told by the sales person that they did not sell cars that had recalls on them. Come to find out that the car has two recalls pending. I would be very careful when buying from this dealership. I fault myself for not stopping the sell when there was a red flag. Don't be pushed or rushed, make sure you read the Carfax thoroughly and don't take the word of the sales person regarding the car. They appear to be more concerned with selling cars then telling the truth!! More
Only place I take my toyota! Always take my toyota Prius here for an oil change/routine maintenance. Setting up the online appointment is very easy. As soon as I arrive they take Always take my toyota Prius here for an oil change/routine maintenance. Setting up the online appointment is very easy. As soon as I arrive they take my car back. The short wait time and friendly staff are amazing. David and Carolyn are both great to work with. I do not feel like I am trying to be up sold or taken advantage of when I am here! Thank you so much ! More
NO WAY I WOULD LET THESE GUYS WORK ON MY CAR THESE GUYS WILL LIE TO YOU ABOUT WHAT THEY WILL DO AND HAVE DONE. I KNOW OF MORE THAN 1 CAR THESE GUYS HAVE MESSED UP. ONE TO THE POINT OF HAVING TO THESE GUYS WILL LIE TO YOU ABOUT WHAT THEY WILL DO AND HAVE DONE. I KNOW OF MORE THAN 1 CAR THESE GUYS HAVE MESSED UP. ONE TO THE POINT OF HAVING TO INSTALL NEW ENGINE. DON'T WALK AWAY, RUN AS FAST AS YOU CAN IF YOU WANT TO KEEP YOUR CAR. More
..... 2 hours for a scheduled appointment for an oil change. Uncomfortable waiting room. Understaffed for the amount of business. Confusing set up as far 2 hours for a scheduled appointment for an oil change. Uncomfortable waiting room. Understaffed for the amount of business. Confusing set up as far as where to go. More
Exactly How the Car Buying Experience Should Be! Johnson took care of me and executed with precision that I have never seen before. This was my first new car and he made it an enjoyable experience fr Johnson took care of me and executed with precision that I have never seen before. This was my first new car and he made it an enjoyable experience from beginning to end. He knew when to back off and let me be, he knew when to engage and be there for me. He got me the numbers I wanted in a very quick timeline, never felt pressured or like I was being sold something I shouldn't be buying. The first car I test drove was out of my price range by $6-7K, once I told him that, he worked up new options on the spot that fit my needs and price range. I have bought 3 Toyota's in my lifetime (4runner, Tacoma, Camry) and by working with Johnson and crew, I will be back again when the time is right. Thanks! Greg More