Nashville Toyota North

It was as good as buying a car can be. I spoke with James Mackey twice, about 4-6 weeks apart because I couldn't make up my mind. I called him When my decision was made and now own a Prei I spoke with James Mackey twice, about 4-6 weeks apart because I couldn't make up my mind. I called him When my decision was made and now own a Preius! More

No pressure! Buying a new car is can be a stressful situation, however Harry and Arnold made it a wonderful experience. No pressure, they made us feel comfortable, Buying a new car is can be a stressful situation, however Harry and Arnold made it a wonderful experience. No pressure, they made us feel comfortable, they were sincere, honest, and worked with us. We brought the car, and left feeling like we made new friends. More

Too Cheap to Make it Right I bought a 2015 Toyota Tundra from Toyota of Rivergate. When it came time for my first oil change and tire rotation (3 months from purchase) I could n I bought a 2015 Toyota Tundra from Toyota of Rivergate. When it came time for my first oil change and tire rotation (3 months from purchase) I could not get my tires rotated due to there was no wheel lock. It was also noted the there was no jack in the truck. I went in and spoke with the used sale manager and he said this was above his pay grade and he sent me to speak with the customer relations manager. I simply asked if at the least he could provide me with the $8 wheel lock so I could rotate my tires. He said the best he could do is rotate my tires for me and I could purchase the wheel lock. He also said that he could do nothing about the jack as someone may have taken it out after I purchased the vehicle. Bottom line is an $8 part and the lack of customer service just cost them any future business. I would warn any customer purchasing from Toyota of Rivergate to ensure everything is in the vehicle before you pull off the lot. More

Best Experience Buying A Car Yet The best car buying experience I've had. Derick Graves was our sales rep and from the beginning he was helpful, respectful and never once got pushy. The best car buying experience I've had. Derick Graves was our sales rep and from the beginning he was helpful, respectful and never once got pushy. I left there pleased with our overall experience and loving my new Tundra. Even after the deal was done his follow up on a couple of things left me feeling even better. More

Great experience I was assisted by Radna Wilson, who was so awesome in helping find the right car for me. When I found the one that I really liked, I told her I wante I was assisted by Radna Wilson, who was so awesome in helping find the right car for me. When I found the one that I really liked, I told her I wanted to go home and think about it and would call her in the morning. She said she understood and would look forward to my call. I could hardly wait to call her in the morning I made an appointment and when I went in she made the process very easy and was so helpful in answering my questions or getting the answers if she didn't know. She had only been there two weeks, but she is an excellent sales consultant! Everyone there was so nice and helpful. I have never experienced this type of service at a dealership before. It was great! More

Great customer service! Zack Allen met with us at 11:00 AM and I drove off with my brand new 2017 Toyota Corolla at 4:30 PM! This was my first car-buying experience from a de Zack Allen met with us at 11:00 AM and I drove off with my brand new 2017 Toyota Corolla at 4:30 PM! This was my first car-buying experience from a dealership and I was weary of pushy sales people. Zach was very patient and worked with me to get something in my price range (and color I was looking for) and answered all my questions to help me feel at ease during the car-buying experience. This is the first time I have bought a Toyota but I will definitely recommend this place to others. More

Easy to work with Jimmie Shaw showed me several cars in my price/payment range and was very professional and courteous. I highly recommend talking to him if you want a Jimmie Shaw showed me several cars in my price/payment range and was very professional and courteous. I highly recommend talking to him if you want a great, pressure free buying experience. More

Wrong Advertisement So my husband and I wanted to come look at a specific 2017 Corolla. I had been emailing Tom about the vehicle and he told me they still had it on the So my husband and I wanted to come look at a specific 2017 Corolla. I had been emailing Tom about the vehicle and he told me they still had it on the lot, so later that evening we went to go look at it. We got there Tom currently had a customer so James took over from there. It turned out the vehicle I wanted to look at had been advertised wrong ( wrong vehicle for the vehicle ring price). I immediately got upset and was like "hey I drove an hour to look at this car it's not my fault someone here messed up." Eventually we got the car we came to look at for the price advertised. We're happy with the car so far and how James made the deal happen for us. More

Great Buy Andy worked very hard to get me the deal that I could afford. He never gave up on me he stayed in contact with me but without any pressure which is on Andy worked very hard to get me the deal that I could afford. He never gave up on me he stayed in contact with me but without any pressure which is one of the main reasons I came back to make the deal. Andy was great, Jimmy More

broked promise I bought a truck from here and they needed to do some post sale work on it. I was first told they would have it 2 days, then told i would have it on I bought a truck from here and they needed to do some post sale work on it. I was first told they would have it 2 days, then told i would have it on friday.(additional 3 days. now im told i wont get my truck until monday. wont ever shop there again. More