Nashville Toyota North
Madison, TN
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Best Experience Buying A Car Yet The best car buying experience I've had. Derick Graves was our sales rep and from the beginning he was helpful, respectful and never once got pushy. The best car buying experience I've had. Derick Graves was our sales rep and from the beginning he was helpful, respectful and never once got pushy. I left there pleased with our overall experience and loving my new Tundra. Even after the deal was done his follow up on a couple of things left me feeling even better. More
Great experience I was assisted by Radna Wilson, who was so awesome in helping find the right car for me. When I found the one that I really liked, I told her I wante I was assisted by Radna Wilson, who was so awesome in helping find the right car for me. When I found the one that I really liked, I told her I wanted to go home and think about it and would call her in the morning. She said she understood and would look forward to my call. I could hardly wait to call her in the morning I made an appointment and when I went in she made the process very easy and was so helpful in answering my questions or getting the answers if she didn't know. She had only been there two weeks, but she is an excellent sales consultant! Everyone there was so nice and helpful. I have never experienced this type of service at a dealership before. It was great! More
Great customer service! Zack Allen met with us at 11:00 AM and I drove off with my brand new 2017 Toyota Corolla at 4:30 PM! This was my first car-buying experience from a de Zack Allen met with us at 11:00 AM and I drove off with my brand new 2017 Toyota Corolla at 4:30 PM! This was my first car-buying experience from a dealership and I was weary of pushy sales people. Zach was very patient and worked with me to get something in my price range (and color I was looking for) and answered all my questions to help me feel at ease during the car-buying experience. This is the first time I have bought a Toyota but I will definitely recommend this place to others. More
Easy to work with Jimmie Shaw showed me several cars in my price/payment range and was very professional and courteous. I highly recommend talking to him if you want a Jimmie Shaw showed me several cars in my price/payment range and was very professional and courteous. I highly recommend talking to him if you want a great, pressure free buying experience. More
Wrong Advertisement So my husband and I wanted to come look at a specific 2017 Corolla. I had been emailing Tom about the vehicle and he told me they still had it on the So my husband and I wanted to come look at a specific 2017 Corolla. I had been emailing Tom about the vehicle and he told me they still had it on the lot, so later that evening we went to go look at it. We got there Tom currently had a customer so James took over from there. It turned out the vehicle I wanted to look at had been advertised wrong ( wrong vehicle for the vehicle ring price). I immediately got upset and was like "hey I drove an hour to look at this car it's not my fault someone here messed up." Eventually we got the car we came to look at for the price advertised. We're happy with the car so far and how James made the deal happen for us. More
Great Buy Andy worked very hard to get me the deal that I could afford. He never gave up on me he stayed in contact with me but without any pressure which is on Andy worked very hard to get me the deal that I could afford. He never gave up on me he stayed in contact with me but without any pressure which is one of the main reasons I came back to make the deal. Andy was great, Jimmy More
broked promise I bought a truck from here and they needed to do some post sale work on it. I was first told they would have it 2 days, then told i would have it on I bought a truck from here and they needed to do some post sale work on it. I was first told they would have it 2 days, then told i would have it on friday.(additional 3 days. now im told i wont get my truck until monday. wont ever shop there again. More
And excellent buying experience . Harry Flouhouse listened to my request for a car, found one at another dealership and got it to his dealership ASAP. He was very personable and I fe . Harry Flouhouse listened to my request for a car, found one at another dealership and got it to his dealership ASAP. He was very personable and I felt like I was buying from a friend. I was shopping several dealerships and felt that Rivergate really wanted to make a sale. They made me feel important. More
2016 Higlander Positive experience purchasing new Highlander. They have a good inventory for consideration. Salesman was very knowledgeable and friendly. Can't go Positive experience purchasing new Highlander. They have a good inventory for consideration. Salesman was very knowledgeable and friendly. Can't go wrong purchasing a Toyota, this is my third. More
So excited I was so excited to receive the vehicle that I wanted excellent customer service would send all my friends and family hope to work with them again. I was so excited to receive the vehicle that I wanted excellent customer service would send all my friends and family hope to work with them again. More