Nashville Toyota North
Madison, TN
Filter Reviews by Keyword
By Type
Showing 233 reviews
Treated us like family My daughter and I purchased her first new car. Jack treated us like family looking out to get her in a great car and stick to our financial budget. My daughter and I purchased her first new car. Jack treated us like family looking out to get her in a great car and stick to our financial budget. More
Made buying a car easy Everyone at Rivergate Toyota was great, especially our sales rep, James. He was very knowledgeable about all of the model details and what they had i Everyone at Rivergate Toyota was great, especially our sales rep, James. He was very knowledgeable about all of the model details and what they had in inventory, yet at the same time allowed us the time to make an informed decision. We shopped around, but came back to purchase the Camry and we love it! More
Great Experience - 2015 Fiat Convertible We had a great experience when we bought our Fiat 500 Convertible. Our sales person was great -Rhotna. From the moment we called to see if the car wa We had a great experience when we bought our Fiat 500 Convertible. Our sales person was great -Rhotna. From the moment we called to see if the car was still available, until we drove away, Rhotna was extremely helpful! Our car was exactly as we were told and the process of purchasing the Fiat was extremely easy. We would highly recommend using this dealer! More
Best dealership I've ever dealt with Rivergate Toyota was by far the best dealership I've ever dealt with!!! They helped me in every way possible and got me in the truck that I wanted!!! Rivergate Toyota was by far the best dealership I've ever dealt with!!! They helped me in every way possible and got me in the truck that I wanted!!! More
Friendly, prompt and not pushy Worked with Johnson and finance person. They both did a great job! Thanks guys! Very pleasant to work. Returned calls and emails promptly and work Worked with Johnson and finance person. They both did a great job! Thanks guys! Very pleasant to work. Returned calls and emails promptly and worked with me to locate a truck that was very close to what I wanted. More
It was wonderful experience. Harry and Jake are the best!!! It was just few calls and a visit to the dealership to finalize. Harry and Jake were honest and helped me close the deal quick and easy! It was just few calls and a visit to the dealership to finalize. Harry and Jake were honest and helped me close the deal quick and easy! More
Good experience I'm very satisfied with the service, highly recommended... ( muy buen trato y bien satisfecho con el servicio se los recomiendo, a buen pago bajo inte I'm very satisfied with the service, highly recommended... ( muy buen trato y bien satisfecho con el servicio se los recomiendo, a buen pago bajo interes More
It was as good as buying a car can be. I spoke with James Mackey twice, about 4-6 weeks apart because I couldn't make up my mind. I called him When my decision was made and now own a Prei I spoke with James Mackey twice, about 4-6 weeks apart because I couldn't make up my mind. I called him When my decision was made and now own a Preius! More
No pressure! Buying a new car is can be a stressful situation, however Harry and Arnold made it a wonderful experience. No pressure, they made us feel comfortable, Buying a new car is can be a stressful situation, however Harry and Arnold made it a wonderful experience. No pressure, they made us feel comfortable, they were sincere, honest, and worked with us. We brought the car, and left feeling like we made new friends. More
Too Cheap to Make it Right I bought a 2015 Toyota Tundra from Toyota of Rivergate. When it came time for my first oil change and tire rotation (3 months from purchase) I could n I bought a 2015 Toyota Tundra from Toyota of Rivergate. When it came time for my first oil change and tire rotation (3 months from purchase) I could not get my tires rotated due to there was no wheel lock. It was also noted the there was no jack in the truck. I went in and spoke with the used sale manager and he said this was above his pay grade and he sent me to speak with the customer relations manager. I simply asked if at the least he could provide me with the $8 wheel lock so I could rotate my tires. He said the best he could do is rotate my tires for me and I could purchase the wheel lock. He also said that he could do nothing about the jack as someone may have taken it out after I purchased the vehicle. Bottom line is an $8 part and the lack of customer service just cost them any future business. I would warn any customer purchasing from Toyota of Rivergate to ensure everything is in the vehicle before you pull off the lot. More