Nashville Toyota North

Discussed customer Run my credit through too many financial institutions when I stated I used TFS and then they charged me more interest than Toyota 4.24 verses 4.94% Run my credit through too many financial institutions when I stated I used TFS and then they charged me more interest than Toyota 4.24 verses 4.94% More

Excellant Negotiated deal after drive but there was a mix up and when we went to sign the deal the highlander had been traded to another dealer. Salesman and m Negotiated deal after drive but there was a mix up and when we went to sign the deal the highlander had been traded to another dealer. Salesman and management were very apologetic and they immediately found me another highlander with same features and had the automobile at the dealer before the end of the day. Completed the sale and drove the vehicle home. They did everything I could have asked (without me asking).. Very satisfied. I also am very happy with their service department. I would buy another vehicle at this dealership and recommend (and have recommended ) to my friends. More

Terrible treatment So disappointed in my experience. The staff is disrespectful, bullying and intimidating. They bullied a single mom of 3. They didn't follow through wi So disappointed in my experience. The staff is disrespectful, bullying and intimidating. They bullied a single mom of 3. They didn't follow through with their promises and wasted 3 days of my life. No woman should ever feel scared and threatened and that is exactly how this dearship treats theur customers. I have never been so humilated in my life I wouldn't even give one star More

Best Experience!!! Nashville Toyota North has the absolute best sales team in town! Arnold Castro and Khristian Berry went above and beyond — locating a specific vehicle Nashville Toyota North has the absolute best sales team in town! Arnold Castro and Khristian Berry went above and beyond — locating a specific vehicle, understanding my husband's needs, and even staying after hours! Khristian is absolutely amazing! More

Great Experience Thank you to Andy Bravo in Sales and Sano in Finance for making the purchase of my new vehicle and trade of my old vehicle a hassle free and easy exp Thank you to Andy Bravo in Sales and Sano in Finance for making the purchase of my new vehicle and trade of my old vehicle a hassle free and easy experience. I live in Franklin, TN and was trying to work with the Cool Springs dealership (which was a NIGHTMARE). Thank you for making it a pleasant experience. It was worth the 45 minute drive! More

Great experience!!! We visited the dealership to look at a new vehicle for my husband. Jack Holt went above and beyond to make the experience easy and pressure-free. I re We visited the dealership to look at a new vehicle for my husband. Jack Holt went above and beyond to make the experience easy and pressure-free. I recommend him to anyone in the market for a vehicle! More

Friendly, Helpful, and Professional My correspondence with Radna Wilson via email and text was very helpful and there was no pressure. It lead me to find my ideal vehicle at Nashville My correspondence with Radna Wilson via email and text was very helpful and there was no pressure. It lead me to find my ideal vehicle at Nashville Toyota North. Excellent facility and friendly staff. Every step of the process was professional and Radna coordinated everything with ease and friendly manner. More

Low Pressure! Friendly! We stopped by Nashville Toyota North because we were at CarMax across the street looking to sell our vehicle. I am so glad we stopped. We saw the vehi We stopped by Nashville Toyota North because we were at CarMax across the street looking to sell our vehicle. I am so glad we stopped. We saw the vehicle we wanted(2017 Toyota Sienna LE). While we just stopped briefly as we had all the kids with us, a young man named Garrett S. let us into the van and explained its features and benefits. We told him we were in a hurry and he gave us his card and let us go. He was not pushy at all. I went back the night to talk numbers and see if they could match the trade-in value that CarMax offered. I was introduced to one of the managers Jake T. Both Jake and Garrett were very friendly and low pressure. I wanted to come back with my wife the next day and they were so easy going about it. I checked with several other Toyota places and ultimately came back to Nashville Toyota North. I got the most for my trade, the lowest price on the van, and the best interest rate at Nashville Toyota North! More

Good Customer Service! - 2014 Sequoia I have to say, this dealership has a "trigger finger" on trying to make contact with you after you inquire. One of the quickest responses I have seen I have to say, this dealership has a "trigger finger" on trying to make contact with you after you inquire. One of the quickest responses I have seen while using Carguru's inquiry systems. Also, I was able to make an offer to Tony directly at a reasonable price via their website, and he, his sales manager and salesman all reached out to me to try to get my business. We had to wait on a dent removal vendor to finalize the deal (Alex is awesome - several dings and large dent completely removed!) but went very smooth. Everyone we dealt with were professional and courteous and we had no problems at all. Thanks Tony, Troy, and Jim! Lovin' the Sequoia. More