Nashville Toyota North

When you buy a vehicle, you are buying more than just a piece of equipment. You are making a commitment to the brand, and if staying in the area, the dealership that sold it to you. With that being said, w piece of equipment. You are making a commitment to the brand, and if staying in the area, the dealership that sold it to you. With that being said, when I purchased my 2024 Toyota Tundra 1794, I could not have been more pleased with the sales team. I should have, however, done my research and visited the service and parts department. Had I done so, I would have realized an immediate lack of confidence in both the service and parts teams and understood that any concerns that may possibly be covered by warranty would necessitate a drive over an hour away into KY to be resolved (and using an unpaid day off to boot). Severely disappointed in the service team for lack of communication and more so a lack of backing up what turned out to be empty promises to follow up and plan a way to resolve issues. On the parts side, I would do your research and ordering elsewhere. To tell a customer that factory Toyota key gloves are only available as an aftermarket accessory and that trailer hitch covers for 2024 Tundra's and Tacoma's are not on the market yet demonstrates either a lack of training or a lack of purpose. The models may have changed with the refresh, however, the receivers are the same size as the previous years. If you are going to purchase a new vehicle from this location, I would ensure you have a strong back up dealer in mind for the many services you will need over the lifetime of the vehicle. We love our trucks, but are up against a wall when it comes to getting assistance with our vehicle needs after delivery day has come and gone. More

Dropped my 2017 Tundra for a check engine light and 3 days later no call back. After finally speaking to someone in the service department (3 hours of waiting for a call back) i was told they cannot figu days later no call back. After finally speaking to someone in the service department (3 hours of waiting for a call back) i was told they cannot figure out what is wrong and will have to keep it for further testing. No loaner, no shuttle service, just incompetence all the way around. Take your business elsewhere, they probably prefer it that way! More

Just bought a Venza at Nashville Toyota North. The salesperson was very helpful and professional. Listened to our needs, matching a perfect vehicle for us. We have had the vehicle for a week The salesperson was very helpful and professional. Listened to our needs, matching a perfect vehicle for us. We have had the vehicle for a week and its perfect. More

First time Toyota owner! ! Great experience with Johnson and Radner!! I love my new Tundra 1794 TRD!! Thanks!! ! Great experience with Johnson and Radner!! I love my new Tundra 1794 TRD!! Thanks!! More

The teaam of Johnson Fabiyi(sales) and Brian Arruda were amazing to work with. My 23 year old daughter was buying her first car in HER name only and both gentleman educated us on what was important and fo amazing to work with. My 23 year old daughter was buying her first car in HER name only and both gentleman educated us on what was important and found us the best car for her budget. She is happily driving a 2020 Toyota RAV 4 now that no one else in Mid TN could find for us at the right price. Call or text Johnson today at 615 202 0527 to set an appointment. He has over 20 years experience and will treat your family with respect. More

This is the 3rd vehicle I have purchased through Radna! She takes care of you every step of the way. I highly recommend Rivergate Toyota. LOVE MY NEW 4RUNNER! She takes care of you every step of the way. I highly recommend Rivergate Toyota. LOVE MY NEW 4RUNNER! More

I cannot say enough about Robert Gwynn who won over and above in my purchase of my new vehicle. When my car was delayed, he made sure I had a vehicle that I did not have to pay for until my car came in. I above in my purchase of my new vehicle. When my car was delayed, he made sure I had a vehicle that I did not have to pay for until my car came in. I also speak highly overall of this dealership, including the finance manager J I highly recommend this Toyota dealership. I will highly recommend Robert Gwynn as an excellent product specialist. More

Can not say enough good things about Jim Perry! Seriously the best car salesman I have ever met. Very personal and knowledgeable. We enjoyed him so much we bought not only one, or two vehicles from Seriously the best car salesman I have ever met. Very personal and knowledgeable. We enjoyed him so much we bought not only one, or two vehicles from him this year we bought three. We will definitely be back. Thanks Jim for all you do for your customers. More

Thank you! ! We are very grateful for the exceptional service that the unit provided for our family. Our experience with the group was positive on all fronts ! We are very grateful for the exceptional service that the unit provided for our family. Our experience with the group was positive on all fronts, from the sales team to the general office staff; Jim Perry was the main factor contributing to our pleasant experience. He will be my first choice for any future purchases I make! In addition to Barrett, Jay in Finance did an excellent job explaining things in incredible detail. I appreciate the extra care, time, and effort ensuring we knew everything about our new purchase. The Martin family More

These guys just completely lie if you want to Toyota go to the other side of town Beaman well lie to you and claim that you gotta come out of pocket for things that are covered under their recalls for the to the other side of town Beaman well lie to you and claim that you gotta come out of pocket for things that are covered under their recalls for the garbage products. I was straight lied to by the lady at the front desk some Asian lady with a mole on her face in case anybody wants to know who it is I don't know her name or I would blast her out that way but she was very rude and unprofessional and told me that my car only had two recalls I called and I found out that we had 17 please do not go here they are not honest people I have tried calling with no returns demon Toyota is going to take care of me and they were very eager to help and very ashamed of the other dealership. More