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Nashville Subaru
Nashville, TN
192 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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192 Reviews of Nashville Subaru
August 05, 2025
Ordered and purchased car. Mechanic caused major oil leak. Never could get them to fix what their mechanic caused! Subaru of America Advocacy is of no help. I paid using go Mechanic caused major oil leak. Never could get them to fix what their mechanic caused! Subaru of America Advocacy is of no help. I paid using gold plus warranty to fix the leak that their mechanic caused. They are not trustworthy. My brother and his wife purchased from Darryl Waltrip in Franklin. Their experience has been wonderful. Avoid using Nashville Subaru and know Subaru of America Advocacy is useless! More
by Rebeccawinn3r
Employees Worked With
Who knows they can't keep employees
July 29, 2025
Great service. Comfortable wait area. Great attention to detail on what my car needs. Definitely recommend. Everyone is always nice and courteous. Comfortable wait area. Great attention to detail on what my car needs. Definitely recommend. Everyone is always nice and courteous. More
by Ttroost2
Employees Worked With
Tyler
July 28, 2025
Really disappointed with the service for the price I paid i could have got something better anywhere else. My car was dirthy inside, my tires weren't checked as they should because I paid for that and my car i could have got something better anywhere else. My car was dirthy inside, my tires weren't checked as they should because I paid for that and my car was left with a noise. More
by Kmilagrisima
Employees Worked With
Didn't keep it in my mind
July 01, 2025
Asked for 60k service minus oil change and air filters. Also, requested brakes be checked and changed if needed. $1800 later-charged for oil change, filters, and brakes were never checked. Changed air f Also, requested brakes be checked and changed if needed. $1800 later-charged for oil change, filters, and brakes were never checked. Changed air filters the prior week…should have been obvious, aside from me telling them. I expected them to recommend wiper blades replacement(my rear wiper had the rubber piece clearly dangling), but no mention. Had been avoiding bringing my car to them due to poor customer service during previous visit….im done with this dealership More
by abaster4
Employees Worked With
Bryan Lambert
April 30, 2025
Great experience. Knowledgeable personable willing to work with you to insure you are heard. Very satisfied all around. Adam was great! Knowledgeable personable willing to work with you to insure you are heard. Very satisfied all around. Adam was great! More
by tcostales96743
Employees Worked With
Adam, Jason
April 30, 2025
I am an active-duty military member stationed on Fort Campbell, KY. I tried to purchase a 2025 Crosstrek in Atlanta. GA while on leave. The Kennesaw Subaru dealership found the model Subaru that I wanted Campbell, KY. I tried to purchase a 2025 Crosstrek in Atlanta. GA while on leave. The Kennesaw Subaru dealership found the model Subaru that I wanted in Nashville. I was heading back to FTCKY that day and the Nashville Subaru crew stayed late to facilitate my purchase after hours. Noah was great. My gripe is that I went in to have a wider arm replaced that had been damaged in a car wash. I ordered the part, but I was never contacted to say that the part was in. I stopped in on my way home two weeks later and the part was in. The service department replaced the part in 10 minutes, awesome, but I had needed the rear wiper the week prior and a call would have been nice. Love the store and I will take my crosstrek back for all maintenance. Paxton More
by cowens64
Employees Worked With
Chris Christianson
April 08, 2025
Everyone at this dealership goes above and beyond to be helpful and kind. I've always received excellent customer service, and Cliff is a rockstar. He's so helpful and a great salesperson! helpful and kind. I've always received excellent customer service, and Cliff is a rockstar. He's so helpful and a great salesperson! More
by patrick c
Employees Worked With
Cliff Goetz
