Nashville Auto Group
Nashville, TN
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37 Reviews of Nashville Auto Group
If you love cars, but dread the process of buying a car (and God knows I do), you need to deal with these guys. They treat you like a human-being, not as the means to a commission! I live on the West Coast (and God knows I do), you need to deal with these guys. They treat you like a human-being, not as the means to a commission! I live on the West Coast, but would definitely come back to Nashville if I had the desire to buy another vehicle. The car was in PRIMO condition, and the price was more than fair. You'll walk away from the dealership with a good car and a hand you don't feel slimy shaking. Highly recommended! More
Stuart was very friendly and helpful. He returned my calls in a timely manner. Overall experience was wonderful. The dealership was very clean and well kept. calls in a timely manner. Overall experience was wonderful. The dealership was very clean and well kept. More
The quality of vehicles Nashville Auto Group has to offer is above standard. Even if its used with 50,60,80000 miles. It still Could be on a show room floor and have a new car sticker in it. These guys know is above standard. Even if its used with 50,60,80000 miles. It still Could be on a show room floor and have a new car sticker in it. These guys know what they are doing and what quality of cars to sale Where else can you go that has all their cars inside a building? Thats a big plus in my book. Overall experience with the sale and the Price was great. Will definitley be keeping an eye on what they have for sale for future purchases More
In Canada the car of my wife's dream was limited availability so, having found a "short list" of desired car ((VW Beetle Convertible) available in the USA one was in stock at Nashville Automotive Gr availability so, having found a "short list" of desired car ((VW Beetle Convertible) available in the USA one was in stock at Nashville Automotive Group. The on line posting was very well presented in good detail making that one a good contender. From the first call to Kris he gave us comfort that purchasing in Nashville to bring Home to Canada could be accommodated as he is experienced with export. His able assistance in seeing the proper documents to the authorities was demonstrated very well. The car purchased was everything he had promoted, and ready for our pickup as promised. Kris was very cordial, assisting to get us to the store from an airport hotel upon our arrival in Nashville. The only surprise was the ease in which the entire process was accommodated. We have (now) had the car for six months, and are a pleased today as the day it was purchased. I would highly recommend Kris for any auto purchase. More
It is illegal to sell a vehicle that has had safety items (Airbag) Inoperative. Dealer will not help with any issues. I arrived expecting a car that was in excellent condition, as advertised. The spare t (Airbag) Inoperative. Dealer will not help with any issues. I arrived expecting a car that was in excellent condition, as advertised. The spare tire was broken, the CD player didnt work, they offered an after market radio, 100.00 gift card to have installed and a minimal aftermarket warranty to cover towing if I had a flat on the way home from Nashville to South Carolina. Cheap replacement radio was 1 disk player not 6, needed additional cables and would disable my steering volume control AND wasnt even compatable with my car. Immediately after leaving Nashville, the car ran at high rpm and kept giving a warning bell but no coordinating dashboard light. Car radiator hose blew up thirty min. later. Aftermarkert waranty that was provided would not tow because policy had not been paid for by dealer. I tried to contact dealer with no avail, I was told that I was aggravating them because they were spending time dirt bike riding. I was stuck on the side of a 6 lane hwy in the rain for 4 hours before I could have car towed to a Ford Dealership who would not accept after market waranty) I paid over 300.00 to have radiator hose replaced just so that car could be diagnosed. I was told by Nashville Auto Group that car was checked throughly before I left. Deceptive. I had car towed to a transmission shop, had to pester NAG to pay waranty, they did, a WEEK later. I paid the 500+ dollars for what limited waranty wouldnt cover. I purchase car on 7-14-12 and had to have Van Lines bring car to me ($475.00) car got to me on 8-1-12 I took car to my local Ford dealer to find that the dinging noise I kept hearing was an inoperative Air Bag, someone had removed the instrument panel and removed the warning light then covered th hole with black electrical tape. All this is documented with a certified Ford Dealership. That is illegal and dangerous. I do not believe that car was ever looked at by any "Car Inspector" Buyer Beware. Dealer Owner was always at auctions or on vacation and had no time to discuss help. Referred me to their bullish attorney who made me feel like I was on trial. Have any car you intend on purchasing inspected by the dealership that makes the vehicle. More
THIS WAS A TRULY GREAT BUYING EXPERIENCE I HAD AT NASHVILLE AUTO GROUP. I PURCHASED MY CAR ON LINE WITHOUT DRIVING OR SEEING IT . WHEN I ARRIVED AFTER A 600 MILE DRIVE THROUGH THE NORTH CAROLINA AN NASHVILLE AUTO GROUP. I PURCHASED MY CAR ON LINE WITHOUT DRIVING OR SEEING IT . WHEN I ARRIVED AFTER A 600 MILE DRIVE THROUGH THE NORTH CAROLINA AND TENNESSEE MOUNTAINS I WAS RE-ENGERIZED AFTER SEEING THE MERCEDES CL-55 AMG WITH CUSTOM FEATURES. IT IS AS CLOSE AS A 2013 MODEL COULD BE IN REGARDS TO OVERALL CONDITIONS. THIS IS A NO-EXCUSES VEHICLE AND THE DEALER DID NOT EVEN MAKE THESE CLAIMS TO ME OVER THE PHONE. STUART AND KRIS ARE THE KIND OF DEALER EVERYONE SHOULD BE , FAIR, HONEST, AND ACTUALLY DELIVERING A BETTER PRODUCT THAN I THOUGHT I HAD PURCHASED. I AM EXTREMELY HAPPY WITH THE MERCEDES POWER,PERFORMANCE ,INTERIOR AND EXTERIOR ARE PERFECT. THANK YOU VERY MUCH. IF YOU ARE CONSIDERING A CAR IN TENNESSEE ,I WOULD DEFINITELY CONTACT STUART AT NASHVILLE AUTO GROUP. More
These guys are as good as they get. I was absolutely These guys are as good as they get. I was absolutely thrilled with my buying experience from start to finish. Their website is fantastic with tons These guys are as good as they get. I was absolutely thrilled with my buying experience from start to finish. Their website is fantastic with tons of great pictures and what you see online is what you get in the store. I was treated with professional, friendly, and no-pressure assistance from everyone I met. I was comfortable during the entire purchase, they were more than generous when it came to my trade, and I was confident throughout the sale that I was getting a great car at a very competitive price. I can not express how happy I am with not only my new car from Nashville Automotive Group, but with my entire experience. If you hate the whole car buying process because you are afraid of being taken advantage of, buying a lemon, or getting robbed blind, then please pick up the phone and call these guys. I assure you will be pleasantly surprised with your experience too. More
NAG's customer service was very good. I found the ad for the pickup on their internet site. It contained many clear photos and useful information. It is one of the best I have seen. No used vehicle is perfe the pickup on their internet site. It contained many clear photos and useful information. It is one of the best I have seen. No used vehicle is perfect. I found their representation of the vehicle to be very good. Nothing was misleading or overstated. I made multiple phone calls and to trips to Nashville to work with them. They were attentive and returned my phone messages. It was a good overall experience. More
I came into NAG out of necessity as my car broke down after a move from Chicago to the Nashville area. I was referred to NAG through a close friend, and NAG had a wide selection of cars from me to choose after a move from Chicago to the Nashville area. I was referred to NAG through a close friend, and NAG had a wide selection of cars from me to choose from. Overall, I had a great car buying experience. The folks there were honest and polite and were able to get me squared away seamlessly. Outstanding customer service. I'd recommend NAG to anyone in the market for a car. More
It was a great experience and so far, we feel like we have gotten a great car. We have 2 extra things that we wanted done to the car and they were both done in a timely manner, with no extra cost to us. have gotten a great car. We have 2 extra things that we wanted done to the car and they were both done in a timely manner, with no extra cost to us. More