Nashua Hyundai

Chased away a possible customer. David was high energy, but seemed seemed quite friendly at first. Unfortunately he quickly devolved into the stereotypical, high pressure salesma David was high energy, but seemed seemed quite friendly at first. Unfortunately he quickly devolved into the stereotypical, high pressure salesman that makes the car buying experience rank right up there with a root canal. Even after we told him we were just test driving (we didn't even take our trade-in with us to avoid the inevitable pressure to buy "today" routine. During the test drive (I wish we could have done it w/o a salesperson present) for some reason he thought it was a good sales tactic was to dump on the state I am from (Massachusetts), not his beloved New Hampshire all the while continuing to fish for info to try to make the sale. At the end of the test drive, before we parted ways, he said he had to talk to his GM for a sec and proceeded to make us wait another few minutes while they chatted, finally coming back just for one more sales pitch before we left. We left an immediately started researching alternate dealerships. :( More

Kellen is very knowledgeable about the vehicles and inventory. He makes the sales process a pleasure. He goes above and beyond to help. We changed insurance companies and he even helped with the insura inventory. He makes the sales process a pleasure. He goes above and beyond to help. We changed insurance companies and he even helped with the insurance cancelation. We appreciated his patience in explaining the vehicle to us. I would highly recommend you call him More

David Ritter was simply the best. Wonderful professional experience recommend highly. Look for David Ritter in Nashua NH Wonderful professional experience recommend highly. Look for David Ritter in Nashua NH More

Worked with David Ritter Great guy. Knows his stuff work with and highly recommend buying from him Knows his stuff work with and highly recommend buying from him More

Service department NEVER answers the phone. When we want an update on our car - which has been there for a month- we have to drive over and check on it in person. Once you get there, someone mi When we want an update on our car - which has been there for a month- we have to drive over and check on it in person. Once you get there, someone might offer to help you - or you might wait for a very long time before anyone says a word to you. One day we were there, another woman was yelling at them because she had had to drive in from Boston to check on her car. They say they give out loaners - but NEVER have one available. They lie about everything - told us our car was good to go and then the engine failed two days later - and now have had it for a month! General manager - Nate - was totally unapologetic - and refused to give us an extended warranty or stand by the "service" that they just performed - claiming that all warranties are given by Hyundai - and the dealership "can't do anything" about that. Also - why are Hyundai engines so bad!? This is the SECOND one they've put in - I don't trust them and I will NEVER buy another Hyundai - AND the dealership should be ashamed of their abysmal treatment of customers!!!!! More

LIARS - I brought my daughters 2018 Tuscon there for warranty work and lets see how many lies. 1) We don't make the decision if yo get a loaner car or not, Hyundai Corp tells us, LIE! 2) We are a small warranty work and lets see how many lies. 1) We don't make the decision if yo get a loaner car or not, Hyundai Corp tells us, LIE! 2) We are a small dealership but somehow all the other dealerships bring them all the service work. LIE! 3) We don't make the decisions about repairing the car under warranty, We only do what Hyundai Corp tells us. LIE! 1) replaced the engine at 70,000 miles and even though the warranty says 100,000 Hyundai Corp says you have to pay $1,300 dollars. LIE! 2) The engine we put in is fine, there is no check engine light. Oh, you have to drive it faster than 10 MPH to feel the car surge and sputter. The engine we put in and said was good is actually no good and we need another 5 weeks to replace that engine and by the way the waiting list for a loaner is longer than the 5 weeks. LIE! This is all after getting a new transmission, catalytic convertor and 3 oil changes to prove the original engine was no good. So 10 to 15 quarts of oil go into the NEW catalytic convertor and it has less than 3000 miles on it but it will be out of the 1 year warranty because their useless tech says it is fine. The same tech who put in an engine that lasted 500 miles but "it was good to go" Also the General Manager refused to talk with me and had the lying service manager call me back when I call ed to complain about the service manager. Coward More

Sat with sales and they told my wife and I that they could get the car we wanted in a couple of days. We agreed on a price, gave a $1,000.00 deposit, signed, a P/S agreement. In the meantime we sold my could get the car we wanted in a couple of days. We agreed on a price, gave a $1,000.00 deposit, signed, a P/S agreement. In the meantime we sold my wife's car. Nine days later they can't find the car and tell us they don't know what happened to it. We won't hurry back to that dealership. More

The experience of purchasing a vehicle at Nashua Hyundai was an awesome one David was professional, thorough and very helpful. My wife and I had a pleasurable, and stress free experience, and we sincerely was an awesome one David was professional, thorough and very helpful. My wife and I had a pleasurable, and stress free experience, and we sincerely thank you. More

I visited Nashua Hyundai recently after renting a Hyundai because I needed a new car. I thought the rental was a smooth ride with good safety features so decided to check out the dealership for a permanent n because I needed a new car. I thought the rental was a smooth ride with good safety features so decided to check out the dealership for a permanent new car. I’ve never bought before and I had the BEST experience with Dave Ritter. Dave came right up to me and helped me narrow my options down to exactly what I needed/wanted and I am so happy with my new ride. It’s smooth, safe, and an awesome price. I will be back in the future to buy from Dave if he’s still there. Highly recommend him and this dealer if you’re looking for excellent, relatively low stress customer service! More