34 Reviews of Nash Chevrolet - Service Center
On May 4th, 2021 we picked up our 2007 Express van 3500 from Nash Chevrolet in Lawrenceville, GA - a dealer that assured us they knew what they were doing with our Duramax. They had replaced the transmi from Nash Chevrolet in Lawrenceville, GA - a dealer that assured us they knew what they were doing with our Duramax. They had replaced the transmission and the oil pan. After leaving the dealership, approximately an hour later the engine lost complete power in the van, and was making an extremely loud knocking sound. When the driver pulled over and checked the oil, there wasn't enough oil in the pan to even register on the dipstick. We then had another one of our trucks drive to where the van was to pick it up, and take it to a Chevrolet dealer that has experience in Duramax diesels. They confirmed that the engine failure was due to "oil starvation." We called Nash Chevrolet in Lawrenceville, GA to inform them, and received incredibly unprofessional denials, despite the damage clearly being caused by negligence of their expert technician with the work they had just been paid to perform. They have subsequently refused to provide their insurance information to file a claim, and have refused to pay for damages to this date. More
I have used Nash Service Department in the past they serve my H2 Hummer for 5 years until I sold it 2017 that’s why I decided to purchase a vehicle from Nash dealership... serve my H2 Hummer for 5 years until I sold it 2017 that’s why I decided to purchase a vehicle from Nash dealership... More
Let me tell you a little about Doug... if you are looking to go anywhere for service to your vehicle that still has factory warranty I would tell you DO NOT GO HERE. 3 seconds to check out your vehicle, spec to go anywhere for service to your vehicle that still has factory warranty I would tell you DO NOT GO HERE. 3 seconds to check out your vehicle, special order part that doesn’t ever come in, then you call and are told the part is available but no loaner car for your issue and then when you call customer service the part magically is not at this location anymore!! Doug is a sneaky rude and disrespectful man who treats women like they don’t know anything about their car. Sexist man, bad service, and rude advisors. STEER CLEAR. More
Mr. Shedrick Fashaw is BEST!! Every single time I take my vehicles to Nash, Mr. Fashaw always takes great care of me. He always advises me on what is best, and I feel comfortable w Every single time I take my vehicles to Nash, Mr. Fashaw always takes great care of me. He always advises me on what is best, and I feel comfortable with his decisions. He is very detailed regarding any services I may need. He would always say " I'm going to advise you like a family member" and that's how I feel every time. Thank you Mr. Fashaw! More
good experience the costumer services is the mosth beter and other dealler chevy o gmc yuo can talk and explain wath yuo wanth and for me is very importan the peopel the costumer services is the mosth beter and other dealler chevy o gmc yuo can talk and explain wath yuo wanth and for me is very importan the peopel lissent to me before expend my money tanks nash chevy ' NASH CHEVROLET ONLY NO OTHER CHEVROLET ' More
Unprofessional Waste of time. Took the ride over a hour away for a car that I inquired about to be sold just as I pulled up to the lot. I had made the appointment wi Waste of time. Took the ride over a hour away for a car that I inquired about to be sold just as I pulled up to the lot. I had made the appointment with "Heather" she didn't even get up from her desk to apologize for wasting my time. Nothing wrong with selling, the problem comes in with lack of communication. In a strange way I was happy not to have got the car because if this is how business is conducted, I truely did not miss out on anything. It was a blessing. I just thought I would warn others of about lack of professionalism I experienced. More
Outstanding Just a no BS dealership, My friendship with Scott makes for an enjoyable visit to Nash Chevrolet. The service department always has my best interest i Just a no BS dealership, My friendship with Scott makes for an enjoyable visit to Nash Chevrolet. The service department always has my best interest in mind and truly believes in customer satisfaction. More
helpful Ashleigh was very helpful in the service dept, she was very professional and answered all my questions. she was knowledgeable about how long my servic Ashleigh was very helpful in the service dept, she was very professional and answered all my questions. she was knowledgeable about how long my service would take and made sure she went over everything with me Dana H More
Service department is absolutely awful The Service Manager thinks that his people can do nothing wrong. I experienced several instances where my vehicle was returned to me, after service, The Service Manager thinks that his people can do nothing wrong. I experienced several instances where my vehicle was returned to me, after service, with parts missing and work not completed properly. After one tire rotation and balance, a lug nut came off the vehicle (within 10 days) and the service manager acted like he was doing me a huge favor to replace my lug nut. I had previously purchased 8 vehicles from Nash and spent almost $300,000 at this dealership but I will never use this dealership again. More
Great customer service I'm not sure why there are several bad reviews for Nash Chevy service, but I have to believe most of them are bogus. I have been using their service c I'm not sure why there are several bad reviews for Nash Chevy service, but I have to believe most of them are bogus. I have been using their service center for many years and have never had a bad experience. I usually deal with Michele in service and she always does everything she can to help me out. My daughter came home from college for the holidays and had a problem with her Cruze the day she was heading back to school. Michele worked her in and they took care of the problem during what seemed to be a very busy time for them. More