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Napoli Nissan - Service Center

Milford, CT

4.6
1,387 Reviews
Call Service Center (203) 877-5141

1,387 Reviews of Napoli Nissan - Service Center

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August 24, 2024

Very friendly employees and speedy service from sales, service and parts. Will visit when purchasing next vehicle. More

by LMOORE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario
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Aug 26, 2024 -

Napoli Nissan responded

Thank you for the kind words! We're glad to hear our team at Napoli Nissan provided friendly and speedy service. We look forward to assisting you with your next vehicle purchase!

August 22, 2024

Dealership was very helpful in fixing a. c. issue and key fab for my car More

by Shelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lucero
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Aug 23, 2024 -

Napoli Nissan responded

Shelley, Thank you for coming to see us! We're glad we could help fix these issues and earn five stars! - Napoli Nissan

August 22, 2024

Luis was very attentive and helpful and was able to explain to me what and why things needed to get done! More

by zarboleda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Napoli Nissan responded

We're delighted to hear that Luis provided attentive and helpful service at Napoli Nissan. Thanks for sharing your positive experience with us!

August 22, 2024

It took hella long to purchase the vehicle, I was in there like all day, crazy! More

by 6children
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
3.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Napoli Nissan responded

We appreciate your feedback and regret if the experience wasn't up to our usual standards. Please reach out to discuss this with us and determine how to improve moving forward. Thank you, Brendan Camilleri - General Sales Manager - 860-694-8991

August 21, 2024

Always professional and helpful. It was expensive and I was offered alternative ways to pay which was refreshing. More

by pseed10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh ( I think)
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Aug 21, 2024 -

Napoli Nissan responded

Thank you for the positive feedback! We're glad to hear our team at Napoli Nissan provided professional and helpful service, along with flexible payment options. We appreciate your support!

August 19, 2024

Service was great everything was done on time the coffee was good so thank you for good service More

by WILLS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Napoli Nissan responded

Thank you for sharing your experience! We look forward to seeing you next time at Napoli Nissan!

August 18, 2024

This service department can't be beat . They squeezed me in because I had to go to work my car was ready in time as promised. I highly recommend this service department I won't go anywhere More

by fwong4586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor 5 star all the way
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Aug 20, 2024 -

Napoli Nissan responded

Thank you for the glowing review! We're delighted to hear our service department at Napoli Nissan could accommodate your schedule and meet your expectations. We appreciate your recommendation and look forward to serving you again!

August 17, 2024

I have purchased several vehicles, and each time has been a great experience 😀 Love It More

by rohrjulia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Garcia
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Aug 20, 2024 -

Napoli Nissan responded

We appreciate you trusting the Napoli Nissan team with your loyal business! Thanks so much for your support and we'll see you next time!

August 17, 2024

An hour and a half for a scheduled oil change is not worth it. Disappointed. More

by EMOLLOY
Recommend Dealer
No
Employees Worked With
John Smith
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Aug 28, 2024 -

Napoli Nissan responded

Thank you for the review. I'm sorry to hear about the extended wait time you experienced during your visit. Your feedback will be addressed with our team and I hope you'll consider giving us the opportunity to provide you with a more efficient experience next time. Respectfully, Scott Haverl - General Manager - 203-877-5141

August 16, 2024

Very friendly people. They explain what they are doing to your car as they work on it More

by DAVIDDL1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2024 -

Napoli Nissan responded

Thank you for the great review, David! It's our pleasure to assist you and we look forward to doing so again in the future. Take care! - The Napoli Nissan Team

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