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Napoli Nissan - Service Center

Milford, CT

4.6
1,394 Reviews

1,394 Reviews of Napoli Nissan - Service Center

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July 05, 2023

Did not have to wait or put in hold. Service excellent. Machenic walked me thru. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Rodriguez lic#505
Jul 05, 2023 -

Napoli Nissan responded

Dave, we are grateful for your review. Thank you from all of us at Napoli Nissan!

July 05, 2023

This service team ALWAYS goes above and beyond every expectation to please me as a customer. To be honest I am not an easy customer sometimes. More

by C QZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
Jul 05, 2023 -

Napoli Nissan responded

Thank you for the kind words! We're glad to hear that our service team consistently exceeds your expectations. We appreciate your business and look forward to serving you again in the future. Have a great day!

July 04, 2023

Good dealer but need to be more open about any accidents with trucks or cars or suvs More

by premohardiandan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
July 04, 2023

The service was very good. My wait time for my car to be service and service to be completed was PRICELESS.THUMBS for the Service Dept.👍👍👍 More

by Bdsmith81@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Jul 05, 2023 -

Napoli Nissan responded

Thank you for the great review! We're delighted to hear that you had a positive experience with our service department at Napoli Nissan. Your satisfaction is important to us, and we appreciate your feedback. Drive safely!

July 04, 2023

I am very pleased and satisfied with my most recent service maintenance on my 2018 Nissan Sentra. My service advisor, Junior Sequi, was very focused on my concerns, for the issues with my Sentra. You w More

by PAPAMAZ16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Napoli Nissan responded

Hey John, thank you for sharing your positive experience with us! We're delighted to hear that Junior and the entire Napoli Nissan service team took great care of you and resolved the issues with your Sentra. Your satisfaction is our top priority, and we appreciate your continued support as a happy customer. Drive safely!

July 03, 2023

Speedy and efficient service center. I always come here to get work on my car done. More

by LIMITED203
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Napoli Nissan responded

Thank you for your loyalty and for trusting Napoli Nissan with your vehicle needs! We'll see you at your next service visit! Safe travels!

July 02, 2023

Napoli motors is a wonderful dealership. Responsive and the service department is great. They’re always professional! More

by ECAVANAUGH1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Len Napoli. Owner and all around great guy!!
Jul 05, 2023 -

Napoli Nissan responded

Thank you for the kind words! We're glad to hear that you had a wonderful experience at Napoli Nissan. Our team takes pride in providing responsive and professional service. We appreciate your support and look forward to seeing you next time!

July 01, 2023

I will recommend to my friends, I like the personal but always take too long time for the services More

by ANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Napoli Nissan responded

We appreciate your honest feedback for our team. We appreciate you recommending us and will be sure to share your comments with our team. We hope to see you back in the future. Thank you! - Napoli Nissan

June 30, 2023

Jose was great ! Responsive , thoughtful , great service. Have used Napoli Nissan for years and will continue to do so . More

by Tyrone Curran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Napoli Nissan responded

Tyrone, thank you for the kind words! We're glad to hear that Jose provided you with excellent service. It means a lot to us that you've been a loyal customer of Napoli Nissan. We look forward to serving you again next time!

June 30, 2023

Very satisfied from the moment I came in and when my car was ready very professional More

by donna_faye
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Napoli Nissan responded

Donna, thank you for choosing Napoli Nissan for your car needs! We'll see you at your next service visit!

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