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Napoli Nissan - Service Center

Milford, CT

4.6
1,394 Reviews

1,394 Reviews of Napoli Nissan - Service Center

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July 12, 2023

I can say that the staff is always friendly, professional and have knowledge of service. I never have a problem with getting an appointment and I always get my care serviced here. More

by KANYIA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Jul 12, 2023 -

Napoli Nissan responded

Hey Kanyia, thank you for your kind words! We're happy to hear that our staff has consistently provided you with friendly and professional service. We appreciate your loyalty in choosing Napoli Nissan for your car servicing needs!

July 12, 2023

It’s a great dealership the salesman, the dealer, and the service people were very good, friendly and honest, I will shop there again in a heartbeat More

by bmposser60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Napoli Nissan responded

Thank you for the great review! We're glad to hear that our team at Napoli Nissan provided you with excellent service. We appreciate your kind words and look forward to assisting you again in the future. Have a wonderful day!

July 11, 2023

Omar was excellent. Very easy to work with. He was very professional and accommodating. Very satisfied with my service! More

by GDERRICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OMAR
Jul 13, 2023 -

Napoli Nissan responded

Thank you for the great review! We're glad to hear that Omar provided excellent service and made your experience at Napoli Nissan a positive one. We appreciate your business and hope to see you again in the future!

July 11, 2023

My service was well and they gave me as far as I know what I asked for so I give them 9 More

by jsomme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Napoli Nissan responded

Thanks for taking the time to review your recent visit here at Napoli Nissan! We hope we have the opportunity to serve you again in the future!

July 09, 2023

They were very pleasant and competent to deal with. They also completed the service on a timely manner and I felt they were easy to communicate with. More

by KAREN.OSBORNE426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Junior Segui
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Josh in service was great, took us in right away and provided amazing communication on our cars progress. More

by Cyndc31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Napoli Nissan responded

Cyndi, thank you for the kind words! We're glad to hear that Josh provided excellent service and kept you informed throughout your visit. We appreciate your business and hope to see you again at Napoli Nissan!

July 08, 2023

I like Napoli Nissan service. It is very professional, honest and transparent. The waiting room is clean, can use a free wifi while waiting. More

by tomotori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Napoli Nissan responded

Thank you for trusting the Napoli Nissan team with your service needs! We appreciate you taking the time to share this kind feedback and look forward to seeing you at your next visit!

Jul 10, 2023 -

tomotori responded

Thank you for your work!

July 07, 2023

Kind, quick and friendly. . got the job done easy peasy .. very clean shop and staff was great More

by NSAKSA76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

Napoli Nissan responded

Thank you so much for the kind words for our team! We're glad you had such a positive visit and appreciate you leaving us your five-star review. We look forward to seeing you again. - Napoli Nissan

July 06, 2023

Friendly, knowledgeable staff. Work done right the first time. Nice waiting area with drinks and coffee More

by myctleaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Napoli Nissan responded

Thank you for your confidence in the Napoli Nissan team! We appreciate your kind feedback and look forward to seeing you at your next visit. Take care!

July 06, 2023

The whole team there are very respectful and knowledgeable. They even show you a video of the work you need done. More

by ARLENEFISHER51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Napoli Nissan responded

Thank you, Arlene! We're so glad to hear that our team at Napoli Nissan provided you with excellent service. It's great to know that the video of the work was helpful as well. We appreciate your support and hope to see you again in the future!

Jul 10, 2023 -

ARLENEFISHER51 responded

You are quite welcome!

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