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Napoli Nissan - Service Center

Milford, CT

4.6
1,394 Reviews

1,394 Reviews of Napoli Nissan - Service Center

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July 31, 2023

Excellent customer service! Always on time, explains everything. Loved viewing the service video, only wished they approached me the day I was there to do a couple things per th More

by Deblm54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Napoli Nissan responded

We appreciate your feedback and are glad to know you enjoyed our service video at Napoli Nissan. We'll make sure to communicate better about recommendations next time. Looking forward to seeing you on your next visit!

July 30, 2023

They were professional and courteous and knowledgeable. I would recommend them to anyone and encourage using Napoli Nissan all their automotive needs More

by fitzpatrickclan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Napoli Nissan responded

We appreciate your positive feedback and recommendation! Our team at Napoli Nissan is always here to provide professional, courteous service for all of your automotive needs. Thank you!

July 30, 2023

I have purchased or leases several cars from Napoli’s motors over many years. I retired and moved to SC. Then I’m 2019 I had to return to CT. I called Lenny and told him I was coming home and needed to g More

by ECAVANAUGH1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Napoli Nissan responded

We're so grateful for your trust and loyalty over the years! It's wonderful to know that our team at Napoli Nissan has consistently provided you with excellent service. We look forward to assisting you with future car purchases. Safe travels back home!

July 29, 2023

X x x x x x xx x x xx x x x x x More

by DANIELBONITATIBUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Napoli Nissan responded

Hi Daniel, We appreciate you leaving Napoli Nissan five stars. We hope you visit us again soon. Thank you!

July 28, 2023

Service was great. Kept open communication throughout our whole time the vehicle was there. All work done as promised with no issues More

by MITCHELLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Napoli Nissan responded

Mitchell, we're glad to know you had a great experience with our service team at Napoli Nissan. Thanks for the positive feedback and please don't hesitate to reach out if we can assist you again in the future!

July 27, 2023

Able to help me out with the air filter replacement as it was out of stock More

by josevan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Napoli Nissan responded

Thank you for your 5-star rating! We're glad our team could assist you with the air filter replacement. We appreciate your business!- The Napoli Nissan Team

July 27, 2023

Fast, friendly, and very helpful as they inform you on updates and answer all questions. Highly recommended for outstanding service. More

by Steverpg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Napoli Nissan responded

We're delighted to know you had a positive experience with us at Napoli Nissan! Our team is always here to provide fast, friendly service and answer any questions. Thanks for the high recommendation!

July 25, 2023

The dealership was very helpful courteous and meet are needs very happy with outcome of are trade in and new purchase More

by CHRIST5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Napoli Nissan responded

Congratulations! We're delighted to know that you had a positive experience with us at Napoli Nissan. It's great to see our team was able to assist in your trade-in and new purchase process smoothly. Enjoy your ride!

July 21, 2023

Luis is great he was able to inform me of all the work my car needed and what where my best options! More

by zarboleda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Napoli Nissan responded

Thank you for the positive review! We're glad to hear that Luis provided you with great customer service for your car needs during your visit. We'll see you next time. Drive safely!- The Napoli Nissan Team

July 21, 2023

Louis is amazing always willing to do what it takes to satisfy the customer. He goes above and beyond every time I need Service More

by arj13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Napoli Nissan responded

Arj, thank you so much for the kind words! We're glad to hear that Louis provided excellent service and went above and beyond for you. We appreciate your business and hope to see you again at Napoli Nissan!

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