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Napoli Nissan - Service Center

Milford, CT

4.6
1,394 Reviews

1,394 Reviews of Napoli Nissan - Service Center

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August 06, 2023

Jose in service was the greatest help and all. the team working are excellent. They explained everything so.clearly that even.this Ole Grandma could understand what they were explaining. Best serv More

by parejoanne68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor- Sales! Jose service.
Aug 07, 2023 -

Napoli Nissan responded

Thank you for the 5-star rating! We're happy to hear that Jose and our team at Napoli Nissan were able to provide you with such a positive experience. We appreciate your support and see you again!

August 05, 2023

I'm not sure what the service department did to my car or if I was sold a lemon ! But I'm very unhappy with this purchase! I currently have no vehicle! My car is having difficulty going into drive and cur More

by janayajones
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Junior Segui
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

The service team exemplify a unity in getting the day's work, including satisfying customers, and know how to speak proper. More

by LJCMERCADO79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Napoli Nissan responded

We appreciate your feedback! It's great to know our service team at Napoli Nissan was able to meet your expectations. We strive for customer satisfaction and clear communication every day. Thanks again!

August 03, 2023

It was quicker than I thought. They are always very helpful and friendly when I come by for service. More

by DEVYNSERRANO93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Napoli Nissan responded

Thank you for leaving us with a great review, Devyn! We appreciate you coming to Napoli Nissan!

August 03, 2023

Professional and friendly staff. Job is done in a timely manner. However, Repairs are very costly. More

by JUDITH.PARODIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Napoli Nissan responded

Hey Judith, we appreciate your positive feedback about our professional and friendly staff. We'll take note of your feedback on repair costs and strive to improve in that aspect. If you have any other questions or concerns, feel free to reach out!- The Napoli Nissan Team

August 03, 2023

Excellent service. Friendly and accurate with my appt taken right away and when I return my car was ready to go More

by DEBRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Napoli Nissan responded

We're glad to know you had an excellent service experience at Napoli Nissan! It's great that your appointment was handled efficiently and your car was ready when expected. Thanks for the positive feedback!

August 02, 2023

Amazing service! Thanks to Scott , Naz and the Napoli team for everything. Highly recommend buying Napoli! More

by TPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Napoli Nissan responded

We're glad to know you had an amazing experience with Scott, Naz, and our team at Napoli Nissan. We appreciate your kind feedback and recommendation! Have a great ride!

August 02, 2023

Luis is a fantastic guy and very helpful beautiful personality and very knowledgeable about his job More

by Michael obeid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron "Stumpy" Fiorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Napoli Nissan responded

Hey Michael, thank you for your kind words about Luis at Napoli Nissan! We'll see you next time, safe travels!

August 01, 2023

2 hour wait for an oil change with an appointment. Unacceptable . Why have an appointment More

by THERESA.REINHOLZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

I came in was greeted, information was taken & I just waited on my vehicle. Great service! More

by KCLAY427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Napoli Nissan responded

Thank you for your positive feedback! We're glad you had a great service experience with us at Napoli Nissan!

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