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Napoli Nissan - Service Center

Milford, CT

4.6
1,394 Reviews
Call Service Center (203) 877-5141

1,394 Reviews of Napoli Nissan - Service Center

Sort by
August 14, 2023

Best dealership experience. Fair pricing with outstanding customer service. Never have to wait to long More

by grichard60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Napoli Nissan responded

Hey Richard, we're delighted to know that you had a great experience with our team at Napoli Nissan! Thank you for your positive feedback! We'll see you next time. Safe travels!

August 13, 2023

The service was excellent. I only had to wait about a hour for my oil change. I was very impressed,!! More

by PATBOOKER69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Aug 15, 2023 -

Napoli Nissan responded

Thank you for the 5-star rating! We're delighted to hear that you had an excellent service experience with your oil change at Napoli Nissan. We appreciate your feedback and see you next time! Have a great ride!

August 10, 2023

The visit started off okay however the tech I was working with went on leave I wasn’t notified and then I began working with a new tech who is very nice and personable, however I had to bring my car back 3 t More

by a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 10, 2023

excellent Customer Service, they were friendly, and always made sure my car was fixed right More

by CINDYLVOLPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Napoli Nissan responded

We appreciate your kind words about our service team at Napoli Nissan. Thank you for your business. Have a great day!

August 09, 2023

Service was excellent. I love the way a video was sent to me regarding my vehicle. My old nissan service center never did that. Omar was professional as well More

by LIL4LEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
OMAR
Report | Print
Aug 10, 2023 -

Napoli Nissan responded

We're glad to know you appreciated the video update and Omar's professionalism during your visit to Napoli Nissan. We strive for excellent service, so it's great to see that reflected in your experience! Hope to serve you soon.

August 08, 2023

Dealer was great he goes the extra miles to satisfy my need. Great customer services. More

by KENEISHATOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
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Aug 08, 2023 -

Napoli Nissan responded

Hi Keneisha!Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our dealer at Napoli Nissan and that they went above and beyond to meet your needs. We'll see you next time!

August 08, 2023

Luis was very professional and courteous. I wish the oils change would not take so long! Otherwise great place. More

by MICHELLEBAERGARIVERA77@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Napoli Nissan responded

We appreciate your feedback! It's great to know that Luis provided professional and courteous service during your visit at Napoli Nissan. We'll work on improving our oil change times for a quicker experience next time. Thanks again!

August 08, 2023

I drop my car off they fixed what was wrong and everything was good The service department was great. More

by skello2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Napoli Nissan responded

We're glad to know that our service department at Napoli Nissan was able to take good care of your car. Thanks for the positive feedback, and we look forward to serving you again in the future!

August 08, 2023

Great customer service and work done to my car glad I chose this dealer Ty More

by giovannidacruz714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2023 -

Napoli Nissan responded

Thank you for your kind words and for choosing us for your car service needs. We're thrilled to hear that you had a positive experience with our team at Napoli Nissan! Safe travels!

August 07, 2023

This dealership had very efficient, fast and reliable service. My vehicle was done in a timely manner. More

by ERINL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Aug 08, 2023 -

Napoli Nissan responded

We're glad to know you found our service at Napoli Nissan efficient and reliable! Thanks for the positive feedback, we appreciate it. Safe travels in your vehicle!

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