Napoli Nissan - Service Center

The experiences at Napoli Nissan go from bad to worse. Those who are in front of customer service always have a bad attitude. a fat man with glasses and a skinny man who has trouble walking Always bad alw Those who are in front of customer service always have a bad attitude. a fat man with glasses and a skinny man who has trouble walking Always bad always with actitud They speak badly about customers when the customer leaves in front of another customer You don't like your job or you are having a bad day. Expending negative energy is the same as expending positive energy. be kind I bought 2 cars here and I do my services here but the truth is I don't want to return anymore because I don't need to take bad energy from other people. good luck with yours future customers. More

Service department was great! I would definitely recommend it. All great from manager to advisors. I would definitely recommend it. All great from manager to advisors. More

I aways get an early appointment and out at a reasonable time. Fast service to! time. Fast service to! More

Napoli is great. Their team goes above and beyond and I definitely recommend their service. I have dealt with Omar on several occasions and he is exceptional with fol Their team goes above and beyond and I definitely recommend their service. I have dealt with Omar on several occasions and he is exceptional with following up. More

Let me tell you you'll pay a little bit more for your service at a dealership but you'll be getting a guaranteed service service at a dealership but you'll be getting a guaranteed service More

Excellent service, accommodate emergency appts. Sometimes difficult to reach service dept. For appts. But able to walk in for emergencies. Sometimes difficult to reach service dept. For appts. But able to walk in for emergencies. More

I had a problem getting service to believe there was a problem with the USB connection on my brand new car. It was frustrating and disheartening to think that I’d made a mistake purchasing my first car wi problem with the USB connection on my brand new car. It was frustrating and disheartening to think that I’d made a mistake purchasing my first car with your dealership. The problem was intermittent and I finally had a chance to drive from Fairfield to Milford to prove I had a problem. After that, your service team took care of me and, for that, I am thankful. More

Best dealer for my car for the past five years no complaints in that time complaints in that time More

Second time dealing with Luis. Always great and professional and goes above and beyond. Will be using Napoli for all service. Always great and professional and goes above and beyond. Will be using Napoli for all service. More

Great service, pleasure to work with. Good communication and knowledgeable and extremely helpful. Nice having the same person when we bring the car in. Good communication and knowledgeable and extremely helpful. Nice having the same person when we bring the car in. More