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Napoli Nissan - Service Center

Milford, CT

4.6
1,390 Reviews
Call Service Center (203) 877-5141

1,390 Reviews of Napoli Nissan - Service Center

Sort by
October 27, 2023

Fast, though, reasonably priced service. Will continue to use in the future. Very easy to deal with. More

by Miken
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Luzardo
Report | Print
Oct 30, 2023 -

Napoli Nissan responded

Thanks for the wonderful feedback! Our Napoli Nissan team looks forward to serving you again in the future!

October 27, 2023

Service was professional, I didn't have to wait long and I'm very satisfied with the services More

by Red.bull.00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 30, 2023 -

Napoli Nissan responded

Thank you for the five-star review and kind words about our service team at Napoli Nissan!

October 26, 2023

Great customer services, however I have been having few issues in the past due to the fact that they don’t ask to the client about the different services that we as customer can have .. More

by SIBAJA2512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Napoli Nissan responded

We appreciate your feedback and are glad to know you've had great customer service experiences with us at Napoli Nissan. We're sorry for any confusion regarding our services, we'll strive to improve on this aspect moving forward. Thank you!

October 21, 2023

Representative was very professional and courteous. Used Lyft to take me home. Service was quick. More

by Lori Manigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Napoli Nissan responded

This is great to hear, Lori! Thank you for rating Napoli Nissan five stars!

October 20, 2023

Omar was very helpful, pleasant and very patience. Great Customer Service. Great experience and work. I will recommend. More

by KDIAZ6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Oct 23, 2023 -

Napoli Nissan responded

We're so glad to know that you had a great experience with Omar at Napoli Nissan! Your recommendation means the world to us. Thanks for sharing your feedback and we hope to see you again soon!

October 19, 2023

I am very pleased with the service I receive at Napoli Nissan. My car's service is in good hands. More

by MARYOCONNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

Napoli Nissan responded

This means so much to us, Mary! Thank you for trusting Napoli Nissan with your vehicle's care. We look forward to seeing you next time!

October 19, 2023

Luis was the best ! Made the experience 10x easier. All the staff there are amazing and very friendly. More

by Demarks86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2023 -

Napoli Nissan responded

We're so glad to know that Luis and the rest of our team at Napoli Nissan made your experience a great one! Thanks for sharing this positive feedback. Safe travels in your new vehicle!

October 19, 2023

On time updates with my vehicle and called me back promptly. Will go again for service. More

by wrl831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Napoli Nissan responded

We appreciate you leaving us your feedback and love to hear that we've achieved a five-star experience for you. Thank you for coming to Napoli Nissan!

October 18, 2023

Omar was very professional helpful and friendly. We will be back for the next oil change. More

by HPAPPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Oct 18, 2023 -

Napoli Nissan responded

We really appreciate you taking the time to leave Napoli Nissan this awesome review, thank you!

October 18, 2023

Very good with keeping on track and communication with what is happening with your vehicle More

by Sunrosehealing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Napoli Nissan responded

Thank you for your feedback! We take great pride in our commitment to keeping you informed and ensuring your vehicle is in the best possible condition. We understand how essential clear communication and timely updates are, and we're dedicated to delivering that for you at Napoli Nissan!

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