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Napoli Nissan - Service Center

Milford, CT

4.6
1,390 Reviews

1,390 Reviews of Napoli Nissan - Service Center

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November 14, 2023

Very helpful outlining what work was being done and what with they suggested be done More

by JEFFLUZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Napoli Nissan responded

We really appreciate you taking the time to leave Napoli Nissan this awesome review, thank you!

November 14, 2023

All the guys that work there are absolutely AMAZING. Recently; my service advisor has been Omar - he goes above and beyond. Just for the simple fact that he gave me a heads up that service was short sta More

by peewee4514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar, Mike Haverl
Nov 14, 2023 -

Napoli Nissan responded

We're delighted to know that our team, especially Omar, provided you with excellent service at Napoli Nissan. Your understanding and patience during the busy times is greatly appreciated!

November 11, 2023

I love this dealership! Omar is one of the best CSR’s and ALL of the staff is not only knowledgeable, professional and kind, they are also very empathetic. More

by Holly and Terrence Spain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Napoli Nissan responded

Holly and Terrence, it's fantastic to know you've had such positive experiences with Omar and the rest of our team at Napoli Nissan. We strive for professionalism while also being empathetic towards all our customers' needs. Thanks for your kind words!

November 10, 2023

Very professional and efficient They kept us informed of what needed to be done . And the process was smooth More

by DOROTHEASTEWART1
Recommend Dealer
Yes
Employees Worked With
Omar
Nov 13, 2023 -

Napoli Nissan responded

Dorothea, we're glad to know you found our service at Napoli Nissan professional and efficient. We always aim for a smooth process! Thanks for your feedback.

November 09, 2023

Easy to make an appointment and took less time than I was told. Happy with my experience More

by KTULLo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Napoli Nissan responded

Thank you for your positive feedback! We're thrilled to hear that you had a pleasant experience with us. Our goal is to make the appointment process as easy and efficient as possible at Napoli Nissan!

November 09, 2023

Love my Nissan crew they are always attentive, quick and reliable! It’s always a nice feeling walking into the shop. More

by Deanna.rosario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Napoli Nissan responded

Deanna, we're so glad to know you feel welcomed and well-served at Napoli Nissan. Thanks for being part of our crew!

November 09, 2023

The staff all very nice, go there for my car service, oil change Thanks Staff More

by STEPHANIEB2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh (new )
Nov 09, 2023 -

Napoli Nissan responded

Hi Stephanie! Thank you for the five-star review and kind words about our service team at Napoli Nissan! Safe travels!

November 09, 2023

I trust this dealership to be honest and provide a quality service. Best place in town More

by PAMPAL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Napoli Nissan responded

We really appreciate you taking the time to leave Napoli Nissan this awesome review, thank you!

November 09, 2023

Service department is extremely friendly knowledgeable and attentive Area is easily accessible and facilities are kept clean and in order More

by Dom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Napoli Nissan responded

Hi Dom! We're glad to know that you found our service team at Napoli Nissan friendly and knowledgeable, and also appreciated the cleanliness of our facilities. Thanks for sharing your experience!

November 08, 2023

The staff are very welcoming and helpful . the staff also were very attentive to what I needed done for the car as far as services. More

by NEFTALYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo
Nov 08, 2023 -

Napoli Nissan responded

Thank you for the 5-star rating! We're glad to know our team at Napoli Nissan was able to provide you with the attentive and helpful service you needed. We hope to see you again! Safe travels!

Nov 08, 2023 -

NEFTALYR responded

Your welcome

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