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Napoli Nissan - Service Center

Milford, CT

4.6
1,390 Reviews
Call Service Center (203) 877-5141

1,390 Reviews of Napoli Nissan - Service Center

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November 17, 2023

Great service, friendly staff. They provided me with a free shuttle service. Thanks Napoli Nissan! More

by yamil_garcia37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Napoli Nissan responded

Hey Yamil, thank you for the 5-star rating! We're pleased that our team provided you with great service during your visit. We'll see you next time at Napoli Nissan! Safe travels!

November 17, 2023

Car was taken on schedule and completed in a reasonable amount of time. All technicians were knowledgeable and I had a very hospitable experience. More

by STEPHENTTHRUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2023 -

Napoli Nissan responded

Stephen, we're glad to know your experience at Napoli Nissan was efficient and pleasant. Our team always aims for top-notch service! Thanks for the review.

November 17, 2023

Nissan Dealership is amazing in general, fantastic services, the employees are amazing and very helpful. I will definitely come back next time my car needs service. Shout out to Josh he was very helpf More

by michael.obeid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : josh
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Nov 20, 2023 -

Napoli Nissan responded

Michael, it's great to know you had such a positive experience here at Napoli Nissan! We're glad Josh was able to assist and we look forward to seeing you for your next service visit. Take care!

November 17, 2023

As always very helpful The car is running beautifully! Thank you for taking care of me! More

by MARYANN101059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Napoli Nissan responded

It's our pleasure to do so! Thanks for the kind review and please don't hesitate to reach out the next time our Napoli Nissan team can be of assistance!

November 16, 2023

Luis in service was great. Detailed all work needed and told me when work would be complete. More

by Tmgloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Napoli Nissan responded

Thank you for the 5-star rating! We're thrilled to hear Luis provided excellent service during your visit to Napoli Nissan. We look forward to serving you again! Have a great ride!

November 16, 2023

Excellent service department staff very courteous and informative and knowledge of service related vehicle.issues More

by cbask1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Napoli Nissan responded

We're glad to know you found our service department at Napoli Nissan helpful and informative. Thanks for the positive feedback, we appreciate it!

November 16, 2023

I appreciated the video with the check points. The technician explained everything very clearly. Thank you. More

by LUZNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Nov 17, 2023 -

Napoli Nissan responded

Hi Luz! We're glad to know that you found our video checkpoints and explanations helpful! Thanks for choosing Napoli Nissan, we appreciate your feedback.

November 15, 2023

Always easy to work with. Their service team is outstanding - friendly, knowledgeable, and responsive. A shout out to Omar who has taken good care of me! More

by ROCMAN38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Nov 15, 2023 -

Napoli Nissan responded

We're glad to know you've had a positive experience with our service team at Napoli Nissan, especially Omar! We appreciate your feedback and look forward to assisting you in the future.

November 15, 2023

I came to Napoli with a new Rogue that was suppose to be prepped by Legend Nissan, Syosset,NY. Legend did almost nothing. The Rogue needed to be checked. I was very happy with Omar and the crew @ Napo More

by DAVES58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Nov 16, 2023 -

Napoli Nissan responded

We're glad to know that Omar and our team at Napoli Nissan were able to help get your Rogue in top shape. We appreciate you choosing us as your new go-to dealership!

November 14, 2023

Top tier service, sales and personnel! Communication, follow-up and video status of vehicle is helpful and always provided. More

by ADNYL104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron "Stumpy" Fiorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
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Nov 14, 2023 -

Napoli Nissan responded

We're delighted to know you found our service, sales and communication at Napoli Nissan top-notch! We strive for excellent customer experience. Thanks for the positive feedback!

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