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Napoli Nissan - Service Center

Milford, CT

4.6
1,390 Reviews
Call Service Center (203) 877-5141

1,390 Reviews of Napoli Nissan - Service Center

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December 04, 2023

Exceptional service. I walked in and was greet immediately by junior.. he went over what needed to be done for my visit.. took my car in.. checked in through the process More

by NOELITTA.TAILIAM
Recommend Dealer
Yes
Employees Worked With
Junior
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Dec 05, 2023 -

Napoli Nissan responded

We're delighted to know that Junior and our team at Napoli Nissan provided you with exceptional service. We appreciate your recommendation! Enjoy the ride in your freshly serviced truck.

December 04, 2023

Always able to get service on my schedule. Love the video of inspection. Courteous and explains needed services. More

by ITSFORME46
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
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Dec 05, 2023 -

Napoli Nissan responded

We're glad to know that our flexible scheduling and video inspection service at Napoli Nissan are working well for you! We always aim to provide clear explanations of any needed services. Thanks for the review!

December 02, 2023

I got a oil change and I did not receive my free car wash. I was very disappointed. More

by jerry06614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh garcia
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Dec 14, 2023 -

Napoli Nissan responded

Thank you for the review, Jerry. I'm sorry to hear that your car wash was not completed. Please contact me directly so we can make sure this gets taken care of for you. Respectfully, Scott Haverl - General Manager - 203-877-5141

November 30, 2023

Bought my vehicle in 2014, have had nothing but excellent service and my sales representative Naz has been excellent also More

by JUG667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Napoli Nissan responded

We're glad to know you've had a positive experience with Naz and our team at Napoli Nissan since 2014! We appreciate your loyalty and look forward to seeing you again! Drive safely!

November 30, 2023

I was taken in on time. My car was ready even before they said. I would recommend their service. More

by rapman52
Recommend Dealer
Yes
Employees Worked With
Luis
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Dec 01, 2023 -

Napoli Nissan responded

Thank you for sharing your experience! We appreciate you trusting the Napoli Nissan team with your vehicle and hope to serve you again in the future. Take care!

November 30, 2023

Very kind and prompt Courteous and responsive . Made the experience better he did a great job More

by ALESEVICH0
Recommend Dealer
Yes
Employees Worked With
Omar
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Dec 01, 2023 -

Napoli Nissan responded

Thank you for leaving us such great feedback! We hope that you come to see us again soon! - Napoli Nissan

November 30, 2023

Luis always provides great customer service. Quick appointment availability, provided service on the agreeded upon time. More

by alejaguce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Napoli Nissan responded

We're glad to know that Luis was able to provide you with great service and efficiency at Napoli Nissan. Thank you for sharing your experience!

November 29, 2023

They took the car in on time. The car was finished even before they said it would be. They even washed it. More

by rapman52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2023 -

Napoli Nissan responded

We're glad to know that our team at Napoli Nissan was able to provide you with a timely and efficient service experience. Thank you for choosing us! We'll see you next time. Safe travels!

November 29, 2023

Fast, Reliable and Exceptional Customer service. Omar has assisted me with multiple service issues minor and major... His consistent detailed experience is welcomed..his tone and delivery makes you More

by AWILSON739511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Nov 29, 2023 -

Napoli Nissan responded

Hey Wilson, we're delighted to know that Omar and our team at Napoli Nissan were able to provide you with an exceptional service experience. We appreciate your kind feedback, thank you for choosing us for all of your car maintenance needs! Safe travels!

November 28, 2023

Everyone is so pleasant and helpful. Thxs so much. Happy Holidays. Any deals on driver's side floor mat? More

by MARIANNE.TOOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Napoli Nissan responded

Hi Marianne! We're glad to know that you had a pleasant experience at Napoli Nissan! For any deals on floor mats or other accessories, feel free to reach out directly. Happy Holidays and thanks for your review!

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