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Napoli Nissan - Service Center

Milford, CT

4.6
1,389 Reviews
Call Service Center (203) 877-5141

1,389 Reviews of Napoli Nissan - Service Center

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January 23, 2024

Good service Luis is great and the mechanic are experienced and dedicated I'm happy customers More

by L-ROD.
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
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Jan 24, 2024 -

Napoli Nissan responded

Hi! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Luis and our dedicated mechanics. Customer satisfaction is our top priority, and we're delighted to know that you are a happy customer at Napoli Nissan!

January 20, 2024

I got a convenient appointment. Customer service associates explained the reasons for the recall. They were professional. More

by CURLANDRICKARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Napoli Nissan responded

We're glad to know our team at Napoli Nissan was able to provide you with a convenient appointment and thorough explanation. Thanks for your positive feedback!

January 20, 2024

Prompt service and good service. I was made aware of future service that may be needed More

by gigi10154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Napoli Nissan responded

We appreciate you leaving us this great review! We're glad to have earned five stars and look forward to your next visit. Thank you! - Napoli Nissan

January 19, 2024

Junior provided friendly and efficient service. Even the manager, Dan, came out to offer coffee and asked if I needed anything while I waited. I definitely felt well attended to. I’ve used another More

by Betsy Arroyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Pagan
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Jan 19, 2024 -

Napoli Nissan responded

Betsy, we're so glad to know that Junior and Dan made your visit a pleasant one at Napoli Nissan. We aim for top-tier service! Looking forward to seeing you again in the future.

January 19, 2024

Great dealership to work with. Pleasant employees and very helpful. Have used Napoli for buying cars over 40 years. More

by IANDRPIERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Napoli Nissan responded

We're thrilled to know you've trusted Napoli Nissan for over 40 years! We're grateful for your loyalty and look forward to serving you in the future! Safe travels!

January 18, 2024

They did good job for oil and filter change and did it fast also plus they wash cars thank you More

by donaldwolter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Napoli Nissan responded

We really appreciate you taking the time to leave Napoli Nissan this awesome review, thank you!

January 18, 2024

Excellent service plus summary of everything wrong and my car was definitely fixed in a timely fashion. I love this dealership and we are always pleased with their results. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Napoli Nissan responded

Barbara, we're delighted to know you had a positive experience at Napoli Nissan and that your car was fixed promptly. We appreciate the love for our dealership!

January 17, 2024

Consistently good service Been a customer since the 1990s. Easy to make appointments. Very accommodating More

by RLPRTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Napoli Nissan responded

We're glad to know you've been with us since the 90s and continue to enjoy our service at Napoli Nissan. Thanks for your loyalty, we look forward to serving you in the future! Safe travels!

January 17, 2024

Great service overall—price was fair and oil change was done in the expected timeframe More

by TIMLES0724
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Napoli Nissan responded

Thank you for trusting the Napoli Nissan team with your service needs! We appreciate your business and hope we have the opportunity to serve you again in the future!

January 17, 2024

Management is very professional and staff. I bought a car and it needed some work. They went above and beyond on working with me. More

by shellvent9
Recommend Dealer
Yes
Employees Worked With
Dan p
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Jan 18, 2024 -

Napoli Nissan responded

We're glad to know our team at Napoli Nissan was able to assist you - we always believe in professionalism and going above and beyond for our customers! Thanks so much for sharing your experience and please don't hesitate to reach out if we can be of service again in the future!

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