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Napoli Nissan - Service Center

Milford, CT

4.6
1,389 Reviews
Call Service Center (203) 877-5141

1,389 Reviews of Napoli Nissan - Service Center

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January 25, 2024

Very smooth and everything explained very well Worked completed in a very timely manor. Much appreciated More

by Kevinh7
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Jan 26, 2024 -

Napoli Nissan responded

Hi Kevin! We're glad to know that your experience at Napoli Nissan was smooth and efficient. We always aim for timely service! Thanks for the review.

January 25, 2024

See above Stop it I'm will not complete this survey if this is how it's going to go More

by j.atoz
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Jan 29, 2024 -

Napoli Nissan responded

Hi J.Atoz! Thank you for leaving us this five-star review and kind words about our service team at Napoli Nissan! We'll see you next time!

January 25, 2024

Long wait. Some what fair prices. Omar was very knowledgeable and good at explaining everything. More

by caallen0447
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Feb 12, 2024 -

Napoli Nissan responded

Thank you for taking the time to share this review. We certainly appreciate your patience during your visit and will utilize this feedback to help improve the customer experience moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Scott Haverl - General Manager - 203-877-5141

January 24, 2024

Professional, timely, knowledgeable I booked my appointment very last minute, was able to get my vehicle back in a timely fashion. Estimate of service was explained and performed. More

by Lmn4543
Recommend Dealer
Yes
Employees Worked With
Fernando
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January 24, 2024

Very long wait time Entry to service facility is not great Service was completed 1 More

by KWEINDLING
Recommend Dealer
No
Employees Worked With
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Jan 25, 2024 -

Napoli Nissan responded

Thank you for the review. We appreciate your patience during your visit and will make sure we keep this feedback in mind for future improvements to our service & facilities. If you have any additional questions or concerns, please feel free to contact me directly at your earliest convenience. Respectfully, Scott Haverl - General Manager - 203-877-5141

January 24, 2024

Great. Professional. . . . . . . . . . . . . . More

by Chris.e.wilson1015
Recommend Dealer
Yes
Employees Worked With
Junior
Report | Print
Jan 24, 2024 -

Napoli Nissan responded

Hi Chris! Thank you for leaving us this five-star review and kind words about our team at Napoli Nissan. We appreciate it!

January 23, 2024

I always get treated very well while my car is being serviced. I never had a problem. More

by ewers21
Recommend Dealer
Yes
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Jan 23, 2024 -

Napoli Nissan responded

Hi Ewers! Thank you for leaving us this five-star review and kind words about our service team at Napoli Nissan! We'll see you next time!

January 23, 2024

He took the time to look into my warranty, recalls etc Philip helped us save time and money More

by JULESTEE4
Recommend Dealer
Yes
Employees Worked With
Philip
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Jan 23, 2024 -

Napoli Nissan responded

We really appreciate you taking the time to leave Napoli Nissan this awesome review, thank you!

January 23, 2024

Great It was good and very timely. I appreciated that. Everything went well It was good and very timely. I appreciated that. Everything went well and everyone was helpful More

by Npacapelli1025
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Jan 24, 2024 -

Napoli Nissan responded

Hi N Pacapell! We're glad to know that you had a timely and positive experience at Napoli Nissan! Our team is always here to help. Thanks for the review, we appreciate it!

January 23, 2024

Great group of guys. I was having issues with my transmission and they directed me to see the GMC dealership, all it needed was a simple download More

by SHNIPES11
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Report | Print
Jan 24, 2024 -

Napoli Nissan responded

We're glad to know that our team at Napoli Nissan could assist with your transmission issue! It's great that a simple solution was found. Thanks for sharing this positive review!

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