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Napoli Nissan - Service Center

Milford, CT

4.5
1,527 Reviews

1,527 Reviews of Napoli Nissan - Service Center

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May 06, 2025

As usual, the service at Napoli Motors was outstanding, and especially Luis who checked me in,gave me all the pertinent info and explained exactly what had been done and the cost. Professional and pleasant More

by LENBETH3304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

One of the better experiences I've had with a dealership service department. Pleasantly surprised when I recieved a text that had a link to a video from the mechanic!!! Easy transaction. In and out. No su More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

It's a good service Comfortable and They explain everything to you and I like it More

by rebe1407
Recommend Dealer
Yes
May 01, 2025

Worst experience i've ever had. . Better off taking your car to the neighborhood car shop. More

by jonjondelvalle28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Junior Segui
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : terrible Go to hyundai in cheshire if anything
April 30, 2025

They told me I absolutely needed my breaks done and it was dangerous i went to the mechanic and they told me i didn’t need my breaks done. The dealership tried to scare me into an expensive service that w More

by LISRODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Arboleda
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

They have excellent customer service. They work to make sure their customers get what they need. More

by kgates
Recommend Dealer
Yes
Employees Worked With
Jon and Gino
April 30, 2025

Excellent customer service. The work was very timely. Explanation of service was shared with simplicity. The staff was courteous and professional. More

by Jacqueline McCray
Recommend Dealer
Yes
Employees Worked With
John
April 30, 2025

Very professional Very knowledgeable great customer service and willing to solve the problems on the vehicle More

by takarawhitley
Recommend Dealer
Yes
Employees Worked With
Fernando
April 29, 2025

Completed all work while I waited a day got me out quickly Excellent service and communication More

by rvitelli
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
April 29, 2025

Very fast and courteous service. Customer representative explained the work that was needed and it was completed in a timely fashion. More

by josevan
Recommend Dealer
Yes