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Napoli Nissan - Service Center

Milford, CT

4.6
1,389 Reviews

1,389 Reviews of Napoli Nissan - Service Center

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February 05, 2024

Attentive and satisfied w/ service Attentive and satisfied w/ service . Was providing updates about vehicle throughout time staying at dealer waiting More

by Jsegui93
Recommend Dealer
Yes
Employees Worked With
Junior
Feb 05, 2024 -

Napoli Nissan responded

We're glad to know you were satisfied with the service and updates at Napoli Nissan. We look forward to serving you again! Safe travels!

February 03, 2024

Friendly and knowledgeable service, thank you. Communication by phone and text could have been better. More

by tcdautel
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Feb 05, 2024 -

Napoli Nissan responded

T C Dautel! We appreciate your feedback and are glad to know you found our service friendly and knowledgeable at Napoli Nissan. We'll take note of your comment about communication for future improvements. Thanks again!

February 03, 2024

The team at Napoli Nissan are great ! Always able to get an appointment and service employees always respectful More

by BMR0954
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Feb 05, 2024 -

Napoli Nissan responded

We're glad to know that you had consistently great experiences with our team at Napoli Nissan! Thank you for your kind words about our service department. We look forward to seeing you again soon!

February 03, 2024

Great helpful service reps. Coupons which help out so much . Clean and reliable They treat customers like family More

by BMR0954
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Feb 05, 2024 -

Napoli Nissan responded

We're delighted to know you had a great experience at Napoli Nissan! Our team strives to provide top-notch service and make every customer feel like family. We look forward to serving you again! Safe travels!

February 02, 2024

Luis has excellent service skills so I was satisfied with service Good experience with Luis More

by momayra98
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Feb 05, 2024 -

Napoli Nissan responded

We appreciate your positive feedback about Luis at Napoli Nissan! We hope to serve you again in the future. Safe travels!

February 02, 2024

Friendly service. Very knowledgeable. Thorough inspection of the vehicle. Clean waiting area. Detailed overview of all work performed. More

by SCALISTM87
Recommend Dealer
Yes
Employees Worked With
Omar
Feb 05, 2024 -

Napoli Nissan responded

We appreciate your positive feedback! It's great to know that you found our service at Napoli Nissan friendly and knowledgeable. We strive for thorough inspections and detailed overviews of all work performed! Safe travels!

February 01, 2024

very professional and serviceable Very professional, very knowledgeable, great attitude and willing to provide transportation back home while vehicle was being serviced More

by benbrooklyn52
Recommend Dealer
Yes
Employees Worked With
omar
Feb 02, 2024 -

Napoli Nissan responded

Ben, we're glad to know you had a positive experience with our team at Napoli Nissan. We always aim for top-notch service and it's great to see that reflected in your visit!

February 01, 2024

Fernando was pleasant and polite throughout the entire experience Fernando corrected the price of the repairs. I really appreciated his honesty More

by desikai69
Recommend Dealer
Yes
Employees Worked With
Fernando
Feb 02, 2024 -

Napoli Nissan responded

We're glad to know that Fernando provided a pleasant and honest service experience at Napoli Nissan. Your feedback is greatly appreciated, thank you!

January 31, 2024

Rep was pleasant and professional. I left my car and was ubered home. Car was ready within 2 hours and I was picked up by Uber and taken to dealer to get my car More

by Lori Manigo
Recommend Dealer
Yes
Jan 31, 2024 -

Napoli Nissan responded

Lori, it's great to know that you had a smooth and efficient experience with us at Napoli Nissan. We appreciate your positive feedback!

January 31, 2024

It was a good. Every problem I had was addressed and taken care of. Thanks More

by Mecca1225
Recommend Dealer
Yes
Employees Worked With
Ricky Mills and Fernando Peralta
Feb 01, 2024 -

Napoli Nissan responded

We're happy to hear our team took excellent care of you during your recent visit here at Napoli Nissan! Thanks so much for the review and please don't hesitate to reach out if we can be of service again in the future!

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