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Napoli Nissan - Service Center

Milford, CT

4.6
1,389 Reviews

1,389 Reviews of Napoli Nissan - Service Center

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February 14, 2024

Very pleasant and on time. They took care of all my needs and explain what was done to the vehicle. More

by ramosne11
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Feb 15, 2024 -

Napoli Nissan responded

We really appreciate you taking the time to leave Napoli Nissan this awesome review, thank you!

February 14, 2024

Helpful and professional The staff is always helpful when I walk in. I never have to wait too long to be assisted and I don't come across any issues after they help me. More

by DEVYNSERRANO93
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Feb 15, 2024 -

Napoli Nissan responded

We're delighted to know that you find our team at Napoli Nissan consistently helpful and professional. We aim for efficient service without any follow-up issues, so it's great to see we hit the mark with you! Thanks for sharing your experience.

February 14, 2024

Good job over the years from 2019 to now, a bit pricey but am satisfied More

by brentontash7
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Feb 15, 2024 -

Napoli Nissan responded

We really appreciate you taking the time to leave Napoli Nissan this awesome review, thank you!

February 13, 2024

Friendly and helpful Very curtious explain everything being done Even wash my truck for me and clean the rims of my truck More

by michaelmitola
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Feb 14, 2024 -

Napoli Nissan responded

Hi Michael, we're glad to know you had a positive experience at Napoli Nissan! It's great that our team was able to provide friendly and helpful service. Enjoy your freshly cleaned truck!

February 13, 2024

I had an appt. They took me in time and my car was ready in less than an hour. Everyone was very friendly. More

by Veronica.lenzen
Recommend Dealer
Yes
Employees Worked With
Omar
Feb 14, 2024 -

Napoli Nissan responded

Veronica, we're glad to know that you had a timely and friendly experience at Napoli Nissan. We appreciate your feedback!

February 12, 2024

Good atmosphere and attentive staff. Great customer service. I will do my routine maintenance at this location More

by FORJMOORE12
Recommend Dealer
Yes
Employees Worked With
Omar
February 12, 2024

NA Not at the moment thank you Bye bye you got the information Bye bye More

by kenzaga
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
February 11, 2024

Very helpful and courteous He is very knowledgeable of the type of vehicle we have and he explained the parts that the vehicle needed to be replaced. More

by Quinteroangel37
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Feb 12, 2024 -

Napoli Nissan responded

Hi Angel, we're glad to know our team at Napoli Nissan was able to provide you with the information and assistance needed for your vehicle. We look forward to serving you again! Safe travels!

February 11, 2024

Went there for a recall on my Nissan Rogue from the time I called and talked to someone to make an appointment and have my car looked at was a wonderful experience on the phone and at the service department More

by BTRUE2URSELF11
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Feb 12, 2024 -

Napoli Nissan responded

We're glad to know your recall experience was smooth and informative from start to finish at Napoli Nissan. Our team is always here for any future service needs you may have!

February 09, 2024

Took way too long. My car was there for almost 48 hours. And this recall was issued 10 years ago. What the xxxx took so long to contact me??? More

by Steveorg26
Recommend Dealer
No
Employees Worked With
Luis Arboleda
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Arboleda
Feb 12, 2024 -

Napoli Nissan responded

Steve, thank you for the review. We understand how important timely service is and apologize for any inconvenience caused by this experience. Your feedback is appreciated and will be used to improve our processes moving forward. If you'd like to discuss this further or have any additional concerns, please feel free to contact me directly. Thanks again, Scott Haverl - General Manager - 203-877-5141

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