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Napoli Nissan - Service Center

Milford, CT

4.6
1,389 Reviews

1,389 Reviews of Napoli Nissan - Service Center

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May 09, 2024

Great service. Great info. Courteous people. Thank you Janathan. So far my car is running great. More

by JWEST12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 09, 2024 -

Napoli Nissan responded

We love knowing that our team has earned your business and continues providing a level of excellence you can count on! Thank you! - Napoli Nissan

May 07, 2024

Great customer service and professional job getting my car in and out in a reasonable time! Additionally, the price was reasonable!! I’ll definitely be back! More

by FISHSOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 07, 2024 -

Napoli Nissan responded

We're glad to know you found our service at Napoli Nissan efficient and professional! We appreciate your feedback, and look forward to seeing you again. Safe travels until then!

May 07, 2024

Great customer service always very helpful! Great work every time. Never feel like I'm being taken advantage of! More

by SHANNONSTACY32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Napoli Nissan responded

We're so glad to know you've had positive experiences with our team at Napoli Nissan! We always aim for transparency and top-notch service. Thanks for the review, we appreciate it!

May 04, 2024

Everything went great the staff was helpful and informative. Gave good recommendations on my car More

by NSLG167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Napoli Nissan responded

Thank you for your confidence in Napoli Nissan, and for your business. We are grateful to have you as a customer!

May 03, 2024

Napoli Nissan is a very nice, clean and friendly dealership. I have had a Nissan car for many years and each time I go for servicing, it is always good. It always helps when there are cordial staf More

by ZACHARIAH8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Napoli Nissan responded

Hi! Zachariah! It's great to know that you've consistently had positive experiences with us at Napoli Nissan. We're glad Louis could provide excellent customer service during your visits. Thanks for the review!

May 03, 2024

mechanic very clean place perfect attendant and then do it at the right time that is why I recommend to anyone More

by jaimevaz53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Acampora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Napoli Nissan responded

Jaime, we appreciate your recommendation and are glad to know you had a positive experience at Napoli Nissan. Thanks for highlighting our clean facility and punctual service!

May 01, 2024

The salesperson said I needed tires and rear brakes, I have less than 23000 miles on the car. This tells me the tires Nissan puts on the car are cheap xxxx. I asked the salesperson about the brakes needin More

by Xanaduman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Arboleda
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Napoli Nissan responded

Thank you for the review. I'm sorry to hear that this experience didn't leave you with a better impression of our dealership and will make sure the situation gets looked into with our team. If you have any additional questions or concerns about your experience, please feel free to contact me directly at your earliest convenience. Respectfully, Scott Haverl - General Manager - 203-877-5141

April 27, 2024

Very pleasant. Very professional. Very accommodating. So far so good. Keep it going I need you. More

by aruggiero1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Napoli Nissan responded

We appreciate your positive feedback! Our team at Napoli Nissan is committed to providing professional and accommodating service. We're here for you whenever you need us, so don't hesitate to reach out in the future!

April 25, 2024

Both the person who booked my appt and took care of me at the front desk they were both very professional and helpful. Im always treated with courtesy and everything is explained to me about my car and all o More

by OMONRELAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Napoli Nissan responded

We appreciate your kind words! It's great to know that our team at Napoli Nissan continues to provide you with the excellent customer service we strive for. We're here anytime you need us, and look forward to seeing you again in the future!

April 25, 2024

Great customer service very friendly i was able to get what i want in my price range. Keep up the good work. Thanks Victor 😊 More

by faniengu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Apr 26, 2024 -

Napoli Nissan responded

We're so glad to know you had a great experience with our team at Napoli Nissan and found exactly what you were looking for within your budget. We'll pass on the kind words to Victor! Thanks for choosing us!

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