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Napoli Nissan - Service Center

Milford, CT

4.6
1,389 Reviews

1,389 Reviews of Napoli Nissan - Service Center

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June 22, 2024

Exceptional service as always! Staff are very helpful and honest. In good hands with service department. More

by PRISCILLA.ARBOLEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Napoli Nissan responded

Priscilla, thank you for your kind words! We're glad to hear that our Napoli Nissan service team continues to provide exceptional care.

June 19, 2024

Very helpful and professional. Jonathon was great. Video was very detailed and informative. Great service team. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon
Jun 20, 2024 -

Napoli Nissan responded

Tom, we're glad to hear Jonathon and the Napoli Nissan service team provided such detailed and professional assistance. Thanks for sharing your experience!

June 18, 2024

Service person was very knowledgeable And took his time explaining everything that was going to happen about the repair and cost. More

by SCIONOLFIDEBRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Napoli Nissan responded

Thank you for sharing your experience! We're glad to hear our service team at Napoli Nissan provided thorough and knowledgeable assistance. We appreciate your feedback!

June 18, 2024

Joel is always kind and efficient. He took care of all the manufacturers recalls. Keeps my car running smoothly. More

by margosuazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Napoli Nissan responded

Margosuazo, we're delighted to hear that Joel provided efficient and kind service at Napoli Nissan. Thanks for sharing your experience!

June 15, 2024

My customer service representative, Joe was very helpful in securing me a rental while preparing service for my car.. i had to lleave my car overnight and the comnvience of a rental was great! More

by PRINCESSROBIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 17, 2024 -

Napoli Nissan responded

We're glad to hear Joe provided such helpful service and made your experience at Napoli Nissan convenient. Thanks for sharing!

June 13, 2024

Service was good guys we’re great had my car out in good time ! Thank you More

by DAVIDK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Napoli Nissan responded

Thank you for trusting the Napoli Nissan team with your vehicle, David! We hope to serve you again in the future!

June 12, 2024

Wonderful staff, very professional and timely. I will definitely be back for all my Nissan work. Thanks for taking such good care of me and my car. More

by JEN36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Napoli Nissan responded

Thank you for the kind words! We're delighted to hear that our Napoli Nissan team provided professional and timely service. We look forward to assisting with all your future Nissan needs!

June 11, 2024

Terrific service from Josh! ! Best yet since I have been going to to this dealership More

by KARENPIERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh
Jun 11, 2024 -

Napoli Nissan responded

Thank you for your kind words, Karen! We'll see you next time! - Napoli Nissan

June 11, 2024

Great communication from Service Advisor Jonathon. He was very thorough and helpful. A/C is working great now More

by bstank75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon
Jun 11, 2024 -

Napoli Nissan responded

We're delighted to hear that Jonathon provided thorough and helpful communication during your visit! Thanks for choosing Napoli Nissan, and we're glad your A/C is working great now.

June 11, 2024

Omar and the team did a great job servicing my Frontier. Top notch service. Will definitely return! More

by SRTJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Luzardo
Jun 11, 2024 -

Napoli Nissan responded

We're glad to hear it! Thank you for leaving us five stars! - Napoli Nissan

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