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Napoli Nissan - Service Center

Milford, CT

4.6
1,389 Reviews
Call Service Center (203) 877-5141

1,389 Reviews of Napoli Nissan - Service Center

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August 08, 2024

I did this review yesterday and gave a great report regarding Jonathan and Junior. Didn’t you receive it? More

by RICHARD.DICKINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan helped me immediately!
Report | Print
Aug 08, 2024 -

Napoli Nissan responded

Richard, thanks for reaching out again! We appreciate your feedback about Jonathan and Junior at Napoli Nissan. If there's anything else we can assist with, please let us know!

August 08, 2024

Easy to work with. They don't push you they listen to what you're saying. More

by cmccullouch05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Napoli Nissan responded

We appreciate the kind words and are glad you felt listened to during your visit. Thank you for choosing Napoli Nissan!

August 08, 2024

I can always get an appointment when I call. The staff very responsive and explained any issues in detail. More

by BMR0954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Napoli Nissan responded

We're glad to hear that our team at Napoli Nissan has been responsive and accommodating with your appointments. Thanks for sharing your positive experience!

August 08, 2024

Very happy with service I enjoyed the coffee and the wait time came as expected. I liked the videos of the car More

by WILLS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Napoli Nissan responded

Thank you for sharing your positive experience with us! We're glad to hear that you enjoyed the coffee and found our service at Napoli Nissan satisfactory. We appreciate your feedback on the car videos as well!

August 08, 2024

It was my first oil change since I got my car. Everyone Friendly and helpful. My appointment was for 10:30 and they didn't take me until 11:00. It was a busy morning. More

by MARJOLAW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Napoli Nissan responded

Marjolaw, thanks for your patience and understanding during a busy morning at Napoli Nissan. We're glad to hear our team was friendly and helpful!

August 07, 2024

Fast, efficient and quality work. I am always confident Napoli Nissan will provide the best service. More

by Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron "Stumpy" Fiorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 07, 2024 -

Napoli Nissan responded

Thank you for rating us five stars, Santos! - Napoli Nissan

August 07, 2024

I like how informative the experience always is, never feel like i’m being upsold. More

by MSULLIVAN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Napoli Nissan responded

Thank you for leaving Napoli Nissan five stars! We'll see you next time!

August 07, 2024

Jonathan assisted me when we arrived and immediately assisted us. Junior was great as well. More

by RICHARD.DICKINSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Report | Print
Aug 08, 2024 -

Napoli Nissan responded

We're happy to hear it, Richard! Thanks for choosing Napoli Nissan!

August 04, 2024

Team is very professional and kind. They are always there for me if I need help. More

by JOANNASOLTYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Napoli Nissan responded

Hi Joanna, we're pleased to hear that our team is professional and kind and that they’re always there to help when you need it at Napoli Nissan. We look forward to serving you again! Safe travels!

August 03, 2024

Great customer service. Wait was less than 1 hour. Received a Birthday discount on my service work. Very Happy customer. More

by slocke69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2024 -

Napoli Nissan responded

We're delighted to hear you had a great experience with our team at Napoli Nissan and enjoyed the birthday discount! We look forward to serving you again! Safe travels!

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