Napoli Nissan - Service Center

Amazing service from John! Will be back for any further service. The team kept me updated with the repair and the part was ordered in a day. Will be back for any further service. The team kept me updated with the repair and the part was ordered in a day. More

The service department is very professional and helpful. This whole dealership is wonderful and a pleasure to work with. I buy all my cars from Napoli. This whole dealership is wonderful and a pleasure to work with. I buy all my cars from Napoli. More

Excelente servicio buena atención prestada prioridad solución producto de calidad, excelente servicio de traducción inglés español. solución producto de calidad, excelente servicio de traducción inglés español. More

Your service dept. Very unprofessional, the workers do work without ,letting customer know first before doing the work, Very unprofessional thank you Very unprofessional, the workers do work without ,letting customer know first before doing the work, Very unprofessional thank you More

Thief and liars. Did a car bait with me, put me in payment I didn't agree with. Did a car bait with me, put me in payment I didn't agree with. More

Perfect. Great hospitality, better people. I was stuck working there for hours and I was adequately helped. Great hospitality, better people. I was stuck working there for hours and I was adequately helped. More

Service failed to put the correct oil in my car and then insisted it was the correct oil, i had the service manual with me and no where on the manual does it say 0-20 oil goes in an 07 Volvo, it takes minim insisted it was the correct oil, i had the service manual with me and no where on the manual does it say 0-20 oil goes in an 07 Volvo, it takes minimum 0-30 and that’s for when you live in the north pole. It’s approaching winter and they are killing my engine with this oil that is too thin, it does not properly stick to the components causing excess wear to the engine because of the extra metal on metal contact. While I tried to resolve the issue and speak with the service manager he would not come out and speak to me, they also kept talking about this book which has every piece of info they need for oil changes but would not show me in the book what oil my car actually takes, the service manager kept telling one of the service advisors what to say instead of talking to me directly, coward. Then the service advisor i was talking with insisted that the 0-20 oil in the car was synthetic after they had originally told me it was conventional, they asked what oil i wanted in the car and i said 5-30, and he looks at me and goes “so you wanted full synthetic?” No i don’t i just want 5-30 oil in the car. So you don’t stock conventional 5-30 oil? And you guys call yourselves a dealership with service quality awards so act like it. So you guys claim to do oil changes on all models but then fail to do any of them correctly, and then lie to customers because you want to be cheap. Definitely deserve those awards i guess. More

The service was great and explained everything I needed for next service. That’s why I keep coming back. for next service. That’s why I keep coming back. More

I was very satisfied with everything thank you and satisfied with Luis for showing me the parts on my car thanks again satisfied with Luis for showing me the parts on my car thanks again More

Excellent honest service. That’s why I continue to only go to Napoli Nissan, I feel such comfort and know my car repairs are top of the line. That’s why I continue to only go to Napoli Nissan, I feel such comfort and know my car repairs are top of the line. More