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1,569 Reviews of Napoli Nissan - Service Center
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July 27, 2025
Service department is efficient and helpful every time I need service. I trust this dealership. need service. I trust this dealership. More
by lodi13
Verified CustomerEmployees Worked With
July 26, 2025
Service was completed on time. Staff was very courteous. The post video was very helpful. Staff was very courteous. The post video was very helpful. More
by migelorm13
Employees Worked With
July 25, 2025
Previously I used to get a video of work performed and other issues. I didnt get that video this time and was informed of a leak with no detail of exactly where it was coming from just a hefty pricetag other issues. I didnt get that video this time and was informed of a leak with no detail of exactly where it was coming from just a hefty pricetag More
by Eminence
Employees Worked With
July 25, 2025
The safety check clearly was not done the lights did not work and I did not have a jack for my car. In addition to that they are reacting slowly . work and I did not have a jack for my car. In addition to that they are reacting slowly . More
by wdh 1061
Employees Worked With
I don't remember his name
July 23, 2025
I would NEVER recommend this dealership. I have nothing good to say. I put in a BBB complaint and the dealership has not responded to it either. By far the most disgraceful place. No account I have nothing good to say. I put in a BBB complaint and the dealership has not responded to it either. By far the most disgraceful place. No accountability or responsibility for ruining a car part and neither empathetic or courteous. More
by Mega
Employees Worked With
Other Employees :
Gino is a bad representation for this company
July 23, 2025
First time there . Pleasantly surprised very welcoming . Clean, efficient and all around a great experience. Will definitely return Brigitte in service was so helpful Pleasantly surprised very welcoming . Clean, efficient and all around a great experience. Will definitely return Brigitte in service was so helpful. Ordered part and keep us up informed of progress throughout the whole process. Waiting area clean and great coffee More
by MARGCI
Employees Worked With
July 23, 2025
I got an oil change at Napoli Nissan, and days later my engine failed due to low oil. A third-party shop confirmed it was caused by their poor service. They only wanted to refund the oil change and took n engine failed due to low oil. A third-party shop confirmed it was caused by their poor service. They only wanted to refund the oil change and took no responsibility for the engine damage. Would not recommend. More
by M3
Employees Worked With
N/a
July 22, 2025
Great customer service and staff. Everybody who works there professional and makes you feel comfortable. I would recommend Napoli Nissan to anybody looking for a new car in service.. Everybody who works there professional and makes you feel comfortable. I would recommend Napoli Nissan to anybody looking for a new car in service.. More
by Georgedurso80
July 21, 2025
Counter guys are wonderful, Gino (Mgr) is horrible. No code, won’t fix the car No code, won’t fix the car More
by dawnshep01
Employees Worked With
July 19, 2025
I always get greeted with a smile no matter how busy they are! The service department is run by a team of professionals that I trust to fix any problems that crop up now and then! Thanks Fernando and your te are! The service department is run by a team of professionals that I trust to fix any problems that crop up now and then! Thanks Fernando and your team for your help! More
by RHYDER1948
