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Napoli Nissan
Milford, CT
2,232 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,232 reviews
March 04, 2025
Excellent experience with servicing car. Luiz was incredibly helpful, and informative. Everything on time and efficient. Highly recommend! Luiz was incredibly helpful, and informative. Everything on time and efficient. Highly recommend! More
by patsarah
Verified CustomerEmployees Worked With
March 02, 2025
Only had oil change but asked the writer to please change the time ( clock ahead) as not instructed how to proceed with the clock it was written on the worksheet but it was not performed . the time ( clock ahead) as not instructed how to proceed with the clock it was written on the worksheet but it was not performed . More
by ra.cutler
February 27, 2025
The sale was very smooth i had and issue they fixed it immediately with no problem i don’t know the service department guys name but he was very helpful and made me comfortable in understanding about what immediately with no problem i don’t know the service department guys name but he was very helpful and made me comfortable in understanding about what was going on and assured me everything would be ok More
by LASHAUNDA2895
February 27, 2025
The service my vehicle received was done in a very timely manner. Everyone one was very nice, I really appreciate the service person washed my vehicle. Thanks again for your service. manner. Everyone one was very nice, I really appreciate the service person washed my vehicle. Thanks again for your service. More
by sadiesilas
Employees Worked With
February 27, 2025
Service representative was very helpful and recommended services needed appropriately. Was not pushy or tried to oversell any products or services. services needed appropriately. Was not pushy or tried to oversell any products or services. More
by rosangel.colon
Employees Worked With
Fernando Peralta
February 26, 2025
Service consultant was amazing; informative. Slight communication mishap; he fixed the problem asap. I was able to utilize the show room table to get work done. Slight communication mishap; he fixed the problem asap. I was able to utilize the show room table to get work done. More
by KRISTINSTUDENY
Employees Worked With
Jonathan Lucero
February 26, 2025
No problems Didn't have to wait a long time like usual Can't think of nothing else Can't think of nothing else More
by Memakat27
February 25, 2025
Always fair prices staff is awesome would recommend this place to all of my friends place to all of my friends More
by SAMUELELLIOTGORDON
Employees Worked With
February 23, 2025
Excellent service at Nissan Napoli! Friendly staff, efficient repairs, and great customer care. Highly recommend for a hassle-free experience. Friendly staff, efficient repairs, and great customer care. Highly recommend for a hassle-free experience. More
by M65299932
Employees Worked With
Fernando Peralta
February 22, 2025
Bought a car there that started giving me problems since day one and brought it back to trade the vehicle they wouldn’t work with me and they also dint want to fix the issues under the 2 months warranty pol day one and brought it back to trade the vehicle they wouldn’t work with me and they also dint want to fix the issues under the 2 months warranty policy the vehicle came with. Brought it to Hyundai who fix issues with oil leaking everywhere bad struts. So finally i go back to get the problem with the roters because vehicle kept shaking when i brake. It was basically a dog fight with these people. Frank the financial guy bad business and gino from service terrible people to so business. Don’t go there!!!! More
by juand.rodriguez32
Employees Worked With
