Napoli Nissan

Shady sales tactics and horrible customer service Attempted to buy a used car from this dealership placed a down payment and everything we were told that the car would be ready the next day, we then g Attempted to buy a used car from this dealership placed a down payment and everything we were told that the car would be ready the next day, we then got a phone call saying it needed parts and it would be another day, after a few days of back and forth we were told they no longer want to sell the car for the agreed upon price. It required us making 2 more phone calls just to get them to refund us the deposit made on the car and it came with much attitude from the salesman "Ricky" , highly advise find a different dealer and if not definitely find another sales person More

Excellent I purchased a Acura ILX from Napoli six months ago. I was unhappy with the vehicle and I needed a bigger vehicle. I didn’t think would be able to trad I purchased a Acura ILX from Napoli six months ago. I was unhappy with the vehicle and I needed a bigger vehicle. I didn’t think would be able to trade in the car because the loan was new. I called the dealership and spoke with Ricky Mills. He walked me through the process and promised that Napoli can get me out my loan. I was pleasantly surprised to find out they were able to get me into a 2018 Nissan Maxima. I would recommend Ricky Mills and Napoli Nissan to anyone looking to purchase a new or pre owned vehicle. They exceeded my expectations. More

Worst place to get a car ,they run your credit so many time without telling you, I only received one key at the time of purchase when I went back they told me I would have to ,they run your credit so many time without telling you, I only received one key at the time of purchase when I went back they told me I would have to pay for another key.i would never get another car from this dealer. More

Excellent Sales Experience Salesman, Ashley Dimbo and Brad did their very best to get me the payments and vehicle I wanted. They went above and beyond and I will definitely reco Salesman, Ashley Dimbo and Brad did their very best to get me the payments and vehicle I wanted. They went above and beyond and I will definitely recommend and return for my next lease at Napoli. Thank you! Adriana Reyes More

Kind and professional dealership The employees I’ve dealt with here are very personable and kind. I’m not sure about the service department but the sales department and manager were g The employees I’ve dealt with here are very personable and kind. I’m not sure about the service department but the sales department and manager were good. More

Service I was trying to decide if I wanted a new truck or not so at the gas station one day I ran into this woman pat Reid she told me about napoli Nissan and I was trying to decide if I wanted a new truck or not so at the gas station one day I ran into this woman pat Reid she told me about napoli Nissan and she highly recommended Ricky Mills. I finally came to napoli and asked for Ricky from the start he was very pleasant and understanding very good salesman applied no pressure at all my experience at napoli was awesome I'd recommend them to anyone staff very friendly especially JR in customer service napoli is the best ever More

Vehicle Purchase Our experience when purchasing our new Nissan Altima was positive from start to finish. The entire staff was friendly, professional, and competent. Our experience when purchasing our new Nissan Altima was positive from start to finish. The entire staff was friendly, professional, and competent. The transaction took place in a very timely and clear fashion. My wife and very pleased with our new vehicle and recommend Napoli Nissan to anyone who is looking to purchase a new vehicle. More

Ricky took care of me From the minute I walked in the dealership Ricky was very professional, walked me through all the possibilities and made sure i got the best deal for From the minute I walked in the dealership Ricky was very professional, walked me through all the possibilities and made sure i got the best deal for my price range 5stars! The financial manger was also phenomenal! More

awesome customer service I went to Napoli to just look for a new car and right away was approached by Ricky Mills, who knew his product and people. Not only did he have me sit I went to Napoli to just look for a new car and right away was approached by Ricky Mills, who knew his product and people. Not only did he have me sit in the car I was about to buy, but had me drive it to my house so I could get my husbands approval. Every person I met along the way was courteous and kind, made me feel as if I belonged there. Within a few hours I left with the perfect car at the perfect price. More

Excellent service Unfortunately under bad circumstances I had to get a new car. At Napoli Nissan I had an excellent customer service with Ricky Mills sales consultant a Unfortunately under bad circumstances I had to get a new car. At Napoli Nissan I had an excellent customer service with Ricky Mills sales consultant and manager Mike Riccelli who were able to meet my needs and beyond. Grateful for their work and dedication in satisfying customers. More