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Napoli Nissan
Milford, CT
2,198 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,198 reviews
February 13, 2021
Junior and his team are professional, friendly, thorough, extremely pleasant. I am a new customer and am looking forward to a long relationship with the Napoli Nissan Team. extremely pleasant. I am a new customer and am looking forward to a long relationship with the Napoli Nissan Team. More
by JEFFREY.WILSON3
Verified CustomerEmployees Worked With
February 12, 2021
I had a 730 am appt. The mechanics didn't take my truck in till after 8 am and took their sweet time diagnosing a service engine light. Then wanted to replace a catalytic converter and cps sensor for 2100 in till after 8 am and took their sweet time diagnosing a service engine light. Then wanted to replace a catalytic converter and cps sensor for 2100 dollars. Your a dam rip off. And your coffee break area had no stirrers and only dry creamer. You would think after what you charge for service and parts you would have a better refreshment area. Over the phone your Rep said I could get a ride home. After I got there they said I had to take a Uber. You all are ripoff! Never again! More
by RICKMORRISSETTE
February 11, 2021
Service was immediate, courteous, and professional. I've been dealing with Napoli Motors exclusively for over 30 years and would never consider any other dealership. been dealing with Napoli Motors exclusively for over 30 years and would never consider any other dealership. More
by LENBETH3304
February 11, 2021
Marissa is as always very attentive. Great customer service and detailed. Plus she is good with my kid and very patient. She always takes me in even on short notice! service and detailed. Plus she is good with my kid and very patient. She always takes me in even on short notice! More
by BRENDAVELEZ425
February 10, 2021
Our tires were rotated and oil was changed in less than an hour! Great service as usual! We have the service plan and it was worth every penny. an hour! Great service as usual! We have the service plan and it was worth every penny. More
by Amy
February 10, 2021
This was the second car I purchased from this dealership The san les man Ricky Mills was the main reason for me coming back to Napoli The san les man Ricky Mills was the main reason for me coming back to Napoli More
by TONY6789MERC
Employees Worked With
February 09, 2021
Great dealership! Everyone is friendly and very knowledgeable there. The process was very smooth and stress-free. Thank you again for your assistance, Ricky Mills. knowledgeable there. The process was very smooth and stress-free. Thank you again for your assistance, Ricky Mills. More
by maryppisc
Employees Worked With
February 08, 2021
Everyone was great!!! Especially Junior for making this process so easy for me and keeping me informed through the whole thing. Thank you again! For everything process so easy for me and keeping me informed through the whole thing. Thank you again! For everything More
by SHANNONSTACY32
Employees Worked With
February 08, 2021
The service I received on Saturday was great like the many other times. Junior is exceptional with providing customer service and knowledge on work to be performed on vehicles. many other times. Junior is exceptional with providing customer service and knowledge on work to be performed on vehicles. More
by New car owner
Employees Worked With
February 06, 2021
Great sec. Great customer svc nice associates & dependable. . I am glad to be a new customer. Will report when I have my 5000 mile service. dependable. . I am glad to be a new customer. Will report when I have my 5000 mile service. More
by Pitstopdog
