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Napoli Nissan
Milford, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Service department was, as always, professional, very efficient and very pleasant. Why would anyone go anywhere else ? Anytime I've brought my car in for service, I've left with complete confidence and s efficient and very pleasant. Why would anyone go anywhere else ? Anytime I've brought my car in for service, I've left with complete confidence and satisfaction. More
Today I had my oil changed, front brakes and rotors replaced, and got four new tires. Throughout the process, the service department communicated with me and clearly explained the items/work needed, co replaced, and got four new tires. Throughout the process, the service department communicated with me and clearly explained the items/work needed, cost, and the estimated time my car would be done. The staff was extremely friendly. I’m very happy with the work and highly recommend Napoli Nissan. More
We were pleased with the service we received on our last visit. The service adviser was courteous and friendly an explained what was done to our vehicle. visit. The service adviser was courteous and friendly an explained what was done to our vehicle. More
It took a little longer because I didn't have an appointment. I expected it could be at least 4 to 5 hours .Beside of that I think it was cool . appointment. I expected it could be at least 4 to 5 hours .Beside of that I think it was cool . More
I am always pleased with my service. Everyone there is so kind and will explain anything necessary for you to be sure of your vehicle’s condition. kind and will explain anything necessary for you to be sure of your vehicle’s condition. More
Ricky Mills has exceptional customer service! I highly recommend this location for your purchase because of the level of service he provides. Go see Ricky on your next visit I promise you would not be dis recommend this location for your purchase because of the level of service he provides. Go see Ricky on your next visit I promise you would not be disappointed! More
Junior is terrific. Really the only one that understands customer service. The woman that took my reservation was eating while speaking to me and just couldn’t be bothered customer service. The woman that took my reservation was eating while speaking to me and just couldn’t be bothered More
The customer assistant was very courteous and polite. His name is Louie. Services on the car were performed as instructed. I was explained what was done on the car. name is Louie. Services on the car were performed as instructed. I was explained what was done on the car. More
Not impressed by this dealership. A number of promises made that were not delivered on. Purchase contract had items that I had not agreed to (VIN etching, wheel locks, finance charges). Final purchase con made that were not delivered on. Purchase contract had items that I had not agreed to (VIN etching, wheel locks, finance charges). Final purchase contract had items removed (such as 3-month warranty) -- all in Napoli's favor. More
Service rep was attentive and provided me with all the information i needed before doing any work so i could decide what to do. Work was done on time and my car was returned to me before the estimated tin information i needed before doing any work so i could decide what to do. Work was done on time and my car was returned to me before the estimated tine. More