Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napoli Nissan
Milford, CT
2,201 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,201 reviews
May 15, 2021
The service was great, the staff was polite and very helpful . The waiting are was okay . The position of the TV was at an angle so you had to turn your head to watch. As a senior it was quite uncomfort helpful . The waiting are was okay . The position of the TV was at an angle so you had to turn your head to watch. As a senior it was quite uncomfortable. More
by W.C.MOWER
Verified CustomerEmployees Worked With
I don’t remember their names
May 14, 2021
I always use Napoli Nissan for service. Louis explained what needed to be done about how long it would take and the cost. I am very pleased with the help Louis gave me and with the service I received. what needed to be done about how long it would take and the cost. I am very pleased with the help Louis gave me and with the service I received. More
by GOLDENPAWS2
Employees Worked With
May 14, 2021
Great service. Luis was friendly, knowledgeable, and patient. All my experience with the Napoli service department has been excellent. Thank you very much. Two words. patient. All my experience with the Napoli service department has been excellent. Thank you very much. Two words. More
by AVERY.REGINA
Employees Worked With
May 13, 2021
Junior is amazing. Always respectful, courteous and helpful. Service was good. Spoke to sales person about new Rogue. I do plan to buy with in the next 2 months but could not agree in a price for m helpful. Service was good. Spoke to sales person about new Rogue. I do plan to buy with in the next 2 months but could not agree in a price for my trade. More
by ANNE.THEODOREHOWARD
Employees Worked With
May 11, 2021
Very good and efficient service. I was in and out and got exactly what I needed without any silly business. I will be back to this nissan got exactly what I needed without any silly business. I will be back to this nissan More
by BRIANCLEMENTE23
Employees Worked With
May 10, 2021
Best place to have your car serviced! Knowledgeable and friendly staff. Junior in-service is professional and friendly every time I visit. Quality work. I will definitely be back. friendly staff. Junior in-service is professional and friendly every time I visit. Quality work. I will definitely be back. More
by Lisas5968
Employees Worked With
May 07, 2021
Everyone was prompt, courteous and helpful with the extended warranty confirmation. It was good that there were no unexpected surprises when the bill was presented. extended warranty confirmation. It was good that there were no unexpected surprises when the bill was presented. More
by NOEMAIL3
Employees Worked With
May 07, 2021
Great service from the entire Napoli team from scott , Jr and everyone .. why would you ever go anywhere else .. Really very trustworthy and that’s what matter most to me and everyone .. why would you ever go anywhere else .. Really very trustworthy and that’s what matter most to me More
by STACEY_PHELAN
May 07, 2021
Very friendly and helpful. Answered my questions that I had on my 2021 Frontier that I was purchasing. Found the garage area very neat and organized. had on my 2021 Frontier that I was purchasing. Found the garage area very neat and organized. More
by Balsam62
May 06, 2021
Consistently excellent service from a friendly, helpful team! We always feel welcome, they explain any and all issues, and they’re super patient which I appreciate. I’ve been coming here for years to servi team! We always feel welcome, they explain any and all issues, and they’re super patient which I appreciate. I’ve been coming here for years to service my cars and will continue to do so! More
by DYMONIQUECOLON
