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Napoli Nissan
Milford, CT
2,201 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,201 reviews
July 15, 2021
The service team is great. Friendly, responsive, proactive. Every time I bring my car in for service it is always quicker than they estimate which is a big difference from other dealers. proactive. Every time I bring my car in for service it is always quicker than they estimate which is a big difference from other dealers. More
by WILLIAM.DROTOS
Verified Customer
July 15, 2021
I've been buying cars there since 2003. Good people in sales and service. Highly recommended. I bought a used 2020 Altima from Vroom and they serviced the warranty work as if I purchased from them . sales and service. Highly recommended. I bought a used 2020 Altima from Vroom and they serviced the warranty work as if I purchased from them . More
by PLIONTAS
July 15, 2021
Junior and the entire service team were attentive from the moment I entered the service department. He listened attentively to my issue and provided a satisfactory solution. the moment I entered the service department. He listened attentively to my issue and provided a satisfactory solution. More
by RICKYM2
July 15, 2021
Fast Service! Employees are wonderful to work with! Phoned in with a service warning in the vehicle and they got me right in the same day. Service was completed within an 1 1/2. Phoned in with a service warning in the vehicle and they got me right in the same day. Service was completed within an 1 1/2. More
by Tania M
Employees Worked With
July 14, 2021
didnt offer a test drive and lied about the starter remote dont work engine light turn on 2 day service was rushed not well explain remote dont work engine light turn on 2 day service was rushed not well explain More
by nievesjennifer0614
Employees Worked With
July 13, 2021
Love this dealer. Everyone is professional and friendly from the sales department to the service department. I also love that when I bring my car in for an oil change the wash my car 😀 from the sales department to the service department. I also love that when I bring my car in for an oil change the wash my car 😀 More
by Tony
July 13, 2021
It was a great experience from start to finish. I was greeted at the door nobody was pushy got a great price on my trade-in and a great price on my new pick up they did everything they took the time to s greeted at the door nobody was pushy got a great price on my trade-in and a great price on my new pick up they did everything they took the time to show me everything about the pick up they put my Bluetooth and they even gave me popcorn More
by Lukepapa53
Employees Worked With
July 12, 2021
I love this dealership and service department is great but this last time appt was for 11 and had to wait over 2 hours for oil change! but this last time appt was for 11 and had to wait over 2 hours for oil change! More
by sue71957
Employees Worked With
July 10, 2021
Very good customer service, everything done in a timely manner But one thing after I got the car home with in less then two weeks I had to go to emission manner But one thing after I got the car home with in less then two weeks I had to go to emission More
by Dontalavar
Employees Worked With
July 10, 2021
I’ve always had a good experience with the customer service department at the young lady at the desk in customer service is so friendly and so inviting great job everyone service department at the young lady at the desk in customer service is so friendly and so inviting great job everyone More
by ebeau19
