Napoli Nissan

Great service and easy process. Was able to drive off the lot the same day. Only downside is inconsistent communication as I’m still waiting to get a windshield repair. Was able to drive off the lot the same day. Only downside is inconsistent communication as I’m still waiting to get a windshield repair. More

Very Thankful for the Customer Service Tim showed AFTER the sale was complete. Thank You the sale was complete. Thank You More

Very nice dealership to buy a car at. Everyone is friendly and helpful.. all around pleasant experience! Everyone is friendly and helpful.. all around pleasant experience! More

Everything was excellent, except this time they didn't send me the inspection video of what they do to the vehicle. send me the inspection video of what they do to the vehicle. More

It was a pleasure doing business with Napoli. The staff was accommodating and helpful. Friendly as well. The staff was accommodating and helpful. Friendly as well. More

Took my car in for a transmission issue. The dealership diagnosed the problem and determined a new transmission was needed. They quoted me a price of $12,000 to replace the transmission. I h The dealership diagnosed the problem and determined a new transmission was needed. They quoted me a price of $12,000 to replace the transmission. I had already done research and found the average cost to be between $6,000 and $7,000. I had a warranty on the car and when the service guy was told about the warrantee, he quoted me that price to max out the coverage which if I didn't know any better, would have cost me thousands out of pocket in addition to my deductible. I told them that I would be taking the car to a shop that I found that quoted me a price within that average repair or replace cost and it was then that the service guy told me he would work with me to "absorb some of the cost" so I would only have to pay my deductible. I felt that the service guy was trying to take advantage of me and couldn't help but question to myself, how many other people have been taken advantage of. This dealer has lost my business. I will avoid taking my car to them in the future. More

I I mentioned I was going on a long trip again this month and the service department manager said that they would look everything over they went above and beyond they fix my light. It made sure everything wa and the service department manager said that they would look everything over they went above and beyond they fix my light. It made sure everything was fine and they changed Oil. Everything I want done. they're very professional and I'm very happy with the results More

Would give ZERO stars if that were an option. The absolute WORST car buying experience I've ever had in my life. Was not impressed with Ron Valentino, did not care at all about customer satisfact The absolute WORST car buying experience I've ever had in my life. Was not impressed with Ron Valentino, did not care at all about customer satisfaction, extremely dismissive and condescending. Only one key given with the car -- he says, "Its a used car, what do you expect?" Car picked up after THREE day wait for "detailing".. car is filthy, license plate thrown on haphazardly drilled into car body crooked, and 1/4 tank of gas. This is the most low budget shady car dealership I've ever dealt with. We would have walked away - if they didn't already have our money, and had no recourse. DO NOT WASTE YOUR MONEY! More

I had a very good experience with this dealership when buying a certified used Nissan Pathfinder. My sales rep, Leon Bozier, was great. So was Frank Acampora in finance. Both were very personable, knowled buying a certified used Nissan Pathfinder. My sales rep, Leon Bozier, was great. So was Frank Acampora in finance. Both were very personable, knowledgeable and helpful. Most importantly, there were no high pressure sales tactics, and I was able to get asking price for my trade-in and a good deal on the vehicle. More

Not good at all don't like them will not even buy a bike from them will not recommend them to anyone from them will not recommend them to anyone More