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Napoli Nissan
Milford, CT
2,369 Reviews
The Best Prices, Service & Selection in CT!
Family owned and operated since 1959
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,369 reviews
July 28, 2025
Our family has bought 4 cars from Ricky and his professional attitude and experience has always been the key factor on us coming back. Ricky will do whatever he can to get you into a car and be sat professional attitude and experience has always been the key factor on us coming back. Ricky will do whatever he can to get you into a car and be satisfied with the purchase. More
by torres34lincoln
Verified CustomerEmployees Worked With
July 27, 2025
I'm sure you're all great even though I was never there. .i can use a car .i can use a car More
by tonypgno
July 27, 2025
Service department is efficient and helpful every time I need service. I trust this dealership. need service. I trust this dealership. More
by lodi13
Employees Worked With
July 26, 2025
Service was completed on time. Staff was very courteous. The post video was very helpful. Staff was very courteous. The post video was very helpful. More
by migelorm13
Employees Worked With
July 25, 2025
Previously I used to get a video of work performed and other issues. I didnt get that video this time and was informed of a leak with no detail of exactly where it was coming from just a hefty pricetag other issues. I didnt get that video this time and was informed of a leak with no detail of exactly where it was coming from just a hefty pricetag More
by Eminence
Employees Worked With
July 25, 2025
The safety check clearly was not done the lights did not work and I did not have a jack for my car. In addition to that they are reacting slowly . work and I did not have a jack for my car. In addition to that they are reacting slowly . More
by wdh 1061
Employees Worked With
I don't remember his name
July 24, 2025
Ron and Frank were extremely helpful,informative, patient and knowledgable. They made the process stress free and easy from start to finish and knowledgable. They made the process stress free and easy from start to finish More
by KATHLEENACAMPORA
July 24, 2025
I recently bought a 2019 Nissan Sentra from Napoli and I was very pleased with the service. Ricky, my salesman, was professional and understanding of what I was looking for and helped me to purchase a new c was very pleased with the service. Ricky, my salesman, was professional and understanding of what I was looking for and helped me to purchase a new car that I will enjoy for years to come More
by Matt Curry
Employees Worked With
July 23, 2025
First time there . Pleasantly surprised very welcoming . Clean, efficient and all around a great experience. Will definitely return Brigitte in service was so helpful Pleasantly surprised very welcoming . Clean, efficient and all around a great experience. Will definitely return Brigitte in service was so helpful. Ordered part and keep us up informed of progress throughout the whole process. Waiting area clean and great coffee More
by MARGCI
Employees Worked With
July 23, 2025
I got an oil change at Napoli Nissan, and days later my engine failed due to low oil. A third-party shop confirmed it was caused by their poor service. They only wanted to refund the oil change and took n engine failed due to low oil. A third-party shop confirmed it was caused by their poor service. They only wanted to refund the oil change and took no responsibility for the engine damage. Would not recommend. More
by M3
Employees Worked With
N/a
