Napoli Nissan

Bought a car there that started giving me problems since day one and brought it back to trade the vehicle they wouldn’t work with me and they also dint want to fix the issues under the 2 months warranty pol day one and brought it back to trade the vehicle they wouldn’t work with me and they also dint want to fix the issues under the 2 months warranty policy the vehicle came with. Brought it to Hyundai who fix issues with oil leaking everywhere bad struts. So finally i go back to get the problem with the roters because vehicle kept shaking when i brake. It was basically a dog fight with these people. Frank the financial guy bad business and gino from service terrible people to so business. Don’t go there!!!! More

Completely satisfied with the service department. Updatrd in timely manner and given thorough answers to all my questions. Updatrd in timely manner and given thorough answers to all my questions. More

I would recommend anyone to buy a car from this dealer with Naz. He's is the best salesman. Excellent experience. with Naz. He's is the best salesman. Excellent experience. More

Bad communication, actually none! Waited 2 months for a piece ti come in, ti later discover it wasn’t covered by my very expensive warranty. They tried to overcharge me. Never ever Waited 2 months for a piece ti come in, ti later discover it wasn’t covered by my very expensive warranty. They tried to overcharge me. Never ever put my foot in there. I dealt with multiple dealerships, used cars and old cars. This was the worse. More

Very bad communication with lies. Never again. Rep in service Jonathan said my engine is blown i need new engine then I get there to discuss our very detailed conversation about the en Never again. Rep in service Jonathan said my engine is blown i need new engine then I get there to discuss our very detailed conversation about the engine being blown, he says oh I never said ur engine is blown. So we have a disagreement ( professionaly) and on the way out he says hey u need a new engine. So I I called his supervisor to discuss this issue and he supervisor says we'll maybe he just chose bad words or not exactly letting u know. I left and took the car to another place for proper communication. More

I don’t think getting a pre owned car with a nick in the windshield that the dealership won’t replace is cool. And only one key fob isn’t right either. Do right by your customers. This has nothing to do wit windshield that the dealership won’t replace is cool. And only one key fob isn’t right either. Do right by your customers. This has nothing to do with Naz. But this truly didn’t sit well with me. I turned in my used car with the handbook and all 3 keys with Weather Tec mats and didn’t quite get the trade in that I thought it was worth. Then the dealership turns around and makes a few $$$ from it and still can’t fix my windshield or order me a new key fob for free. Guess it wasn’t the dealership I thought it was. More

I can’t say enough about the staff at Napoli. They went above and beyond to help me in any way they could. They went above and beyond to help me in any way they could. More

Staff was very attentive and professional. Our needs were met and we were pleased with Napoli. Our needs were met and we were pleased with Napoli. More

Great experience from the moment I walked in and drove out! They went above and beyond to help me which I am so grateful! Thank you to everyone at Napoli from Leon to Frank and their staff for being unde out! They went above and beyond to help me which I am so grateful! Thank you to everyone at Napoli from Leon to Frank and their staff for being understanding and kind to me! You helped me more than you know 🙏🏼 More

Awful experience. Used car I bought had check engine light on within days. I had bought warranty and of course didn’t cover the piece needed. Took them 2 months to l Used car I bought had check engine light on within days. I had bought warranty and of course didn’t cover the piece needed. Took them 2 months to let me know it didn’t cover and I needed to pay $1,700. I refused and took the car to another dealership that I use for my lease, costed half and job done within 24 hours. I was thinking to switch from Mazda to Nissan for my lease, I’m not! And I was charged $230 for checking a vehicle that came out of their place. They were certainly aware of the problem. I bought old cars before. They definitely need work. But not within a month I took them home. I will never return there. Not even for oil changes. If engine or transmission breaks down, I’ll show up with my mechanic. More