Napoli Indoor Kia - Service Center

Very clear about service process She was very friendly and personable. Made the process simple and easy to understand. and personable. Made the process simple and easy to understand. More

It was good. The work took longer than I thought it would. They did communicate well with me. The work took longer than I thought it would. They did communicate well with me. More

When I made the appt I was told I could have a ride somewhere for the couple hour appt. When I got there I was told there are no rides on Thursdays. I was stuck at the dealership and had to cancel anot somewhere for the couple hour appt. When I got there I was told there are no rides on Thursdays. I was stuck at the dealership and had to cancel another appointment I had. The person I had contact with could care less. She just said they have no drivers on Thursdays and that they know the online appointment system does not tell you that. So basically tough luck. More

Had a problem they fixed it super fast i left happy. I would recommend 10/10 I would recommend 10/10 More

Problem of misfiring is not fixed and a tire dash light came on after the service. I also walked through the dealership and there was one person who said hello but no one asked me if I needed any help. came on after the service. I also walked through the dealership and there was one person who said hello but no one asked me if I needed any help. More

I had my first oil change and the customer service was amazing. They answered all my questions/concerns/etc. amazing. They answered all my questions/concerns/etc. More

Nice working the service crew at Kia, thanks for caring. Blessings always. Keep up the good work. Blessings always. Keep up the good work. More

They haven’t let us down yet—nor, I believe, will they. Marissa in Service Department is a true treasure to work with. Wouldn’t hesitate to send friends to her & Napoli. Marissa in Service Department is a true treasure to work with. Wouldn’t hesitate to send friends to her & Napoli. More

Excellent service by Jennifer ! She is the BEST , and very knowledgeable. Napoli Kia Milford should be extremely proud to such an excellent, knowledgeable service department employe She is the BEST , and very knowledgeable. Napoli Kia Milford should be extremely proud to such an excellent, knowledgeable service department employee ! More

Excellent service by Jennifer ! She is the BEST , and very knowledgeable. Napoli Kia Milford should be extremely proud to such an excellent, knowledgeable service department employe She is the BEST , and very knowledgeable. Napoli Kia Milford should be extremely proud to such an excellent, knowledgeable service department employee ! More