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Napleton's West Palm Beach Hyundai - Service Center
West Palm Beach, FL
105 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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105 Reviews of Napleton's West Palm Beach Hyundai - Service Center
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May 23, 2017
I own a Genesis and their service is outstanding I have been bringing my Genesis back for service ever since I purchased the car six years ago. The service manager for Genesis is Fred Uzarski. Each I have been bringing my Genesis back for service ever since I purchased the car six years ago. The service manager for Genesis is Fred Uzarski. Each and every time I bring the car in for service he is aware of the appointment, the car is taken immediately, the wait time is just as he describes it, the cost is what he quotes, no surprises, and he has a great attitude. Sometimes he makes a suggestion, which, turns out to be quite valid. The next time I purchase a Genesis it will be at Napleton West Palm Beach so that Fred can take care of my service needs. More
by bnstorch
Employees Worked With
Fred Uzarski
May 23, 2017
Excellent service I purchased my Elantra brand new in 2007 in Columbia, SC. I moved to West Palm Beach, FL and I always go to Napleton Hyundai in WPB. Most of the time, I purchased my Elantra brand new in 2007 in Columbia, SC. I moved to West Palm Beach, FL and I always go to Napleton Hyundai in WPB. Most of the time, Jessie Garcia helps me. This gentleman always go above and beyond to help. His service is outstanding. More
by Willy561
Employees Worked With
Geovani
May 12, 2017
I give the dealership a 10. I brought the car in because of a recall message I received from Hyundai. My service advisor was Jerry Calderon. He was very courteous and hel I brought the car in because of a recall message I received from Hyundai. My service advisor was Jerry Calderon. He was very courteous and helpful. More
by penny
Employees Worked With
Jerry Caldron
February 28, 2017
Horrific wait time! I purchased my 2013 Elantra from Northlake. Service wait time there is excellent. As I live in Wellington, WPB location closer so I usually bring my c I purchased my 2013 Elantra from Northlake. Service wait time there is excellent. As I live in Wellington, WPB location closer so I usually bring my car here. NO MORE!!! I'll drive the extra 15 min to Northlake and have my car serviced there! More
by Hb
Employees Worked With
Don't know
November 01, 2016
Genesis service This was my 4th service at Hyundai and my first time at this location. Frank was absolutely wonderful!! He rolled out the red carpet and was very hosp This was my 4th service at Hyundai and my first time at this location. Frank was absolutely wonderful!! He rolled out the red carpet and was very hospitable while I waited for my Genesis to be ready. I told him I needed to be ready in an hour and a half and he had it first in line to be completed! Highly recommend!!! More
by AndyMuzic
Employees Worked With
Frank
October 26, 2016
Great people, great service I bought my 2015 Elantra here and have had all the service work done here. The service staff are wonderful and very knowledgeable. I would recommend t I bought my 2015 Elantra here and have had all the service work done here. The service staff are wonderful and very knowledgeable. I would recommend this dealership in a heartbeat. More
by Pam S
Employees Worked With
Alex Altunashvili
September 09, 2016
Ask for Bryan May, Service Advisor! Whether my 2011 Hyundai Sonata 2.0T (Turbo) requires regular maintenance or has a specific issue, Bryan May is most helpful in facilitating getting th Whether my 2011 Hyundai Sonata 2.0T (Turbo) requires regular maintenance or has a specific issue, Bryan May is most helpful in facilitating getting the job done to my compete satisfaction. Bryan is extremely professional,, knowledgeable, and customer oriented. My car is always ready in a timely fashion as appropriate for the required service. Napleton's West Palm Beach Hyudai is fortunate to have him as a team member. More
by LWeaverFL
Employees Worked With
Bryan May
April 15, 2016
Exceptional customer care Although it took 4 visits (1 to make an appointment, 2 to assess problem, 3 to finalize problem and order part and determine if warranty applied to th Although it took 4 visits (1 to make an appointment, 2 to assess problem, 3 to finalize problem and order part and determine if warranty applied to the Canadian car) the 4th visit had my car in and out in an hour and a half, washed and vacuumed and problem solved. I was treated with respect and was well informed about the work. Giovanni was my advisor and he did an outstanding job in customer service. Thank you! More
by Judy Howard
Employees Worked With
Giovanni and Mark
April 15, 2016
Excellent service. Great service, efficient. Time stated for service was exact. Prince was friendly, asked about concerns, and helped me to set up my new phone with the Great service, efficient. Time stated for service was exact. Prince was friendly, asked about concerns, and helped me to set up my new phone with the car.. More
by susan53
Employees Worked With
Prince Curry
April 04, 2016
Excellent Service I brought my 2010 Hyundai in for an oil change, I expressed to the service guy that I was kinda in a hurry and I needed it completed ASAP. He stated h I brought my 2010 Hyundai in for an oil change, I expressed to the service guy that I was kinda in a hurry and I needed it completed ASAP. He stated he would do his best. That's EXACTLY what he did, he was courteous and completed the work in a timely manner. I'm taking the time to write this review because my attitude was not the best this particular morning. Prince remained calm and professional as I barked my demands. Thank you Hyundai Service department for employing people like Prince. More
by Frown turned upside down
Employees Worked With
Prince Curry
